MS Office
Ria Stadler
Schkeuditz
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent reputation for resolving problems and improving customer satisfaction. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Junior Expert Performance, Quality And Compliance
DHL
Leipzig
12.2021 - Current
- Support management
- Data analysis to ensure quality
- Development and implementation of concepts for process optimization
- Fact-Finding and vulnerability analysis
- Follow-up and support of internal / external audits
- Reporting and presentation
- Check, revision and addressed transmission of sensitive information
- Oversaw database of mandatory trainings
Senior Supervisor Reload
DHL
Leipzig
11.2020 - 12.2021
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Demonstrated respect, friendliness and willingness to help wherever needed
- Increased customer satisfaction by resolving issues
- Leadership
- Managed team of employees, overseeing training and professional growth of employees
- Ensure on time departure
- Proved successful working within tight deadlines and fast-paced atmosphere
Lead Hand Offload
DHL
Leipzig
08.2018 - 11.2020
- Onboarded new employees
- Identified issues, analyzed information and provided solutions to problems
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Education
No Degree - Industrial Design
University of Applied Sciences Burg Giebichenstein
Halle SaaleSkills
Performance standards compliance
Software
SPX
Maverick AHS
RMS
SIS
Accomplishments
- Resolved issues by introducing training, automatic sort shipment handling
- Supervised team of 30 staff members.
- Monitoring scan performance NCY
- Participation in the introduction of ScanControl Reload
Interests
Drawing
Plant breeding
Gaming - Admin gaming server
Timeline
Junior Expert Performance, Quality And Compliance
DHL
12.2021 - Current
Senior Supervisor Reload
DHL
11.2020 - 12.2021
Lead Hand Offload
DHL
08.2018 - 11.2020
No Degree - Industrial Design
University of Applied Sciences Burg Giebichenstein
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