LATOYA CUNNINGHAM

• 1. Evaluated needs of youth and outlined measures to address.
• 2. Completed clear and concise documentation of youth behavior and actions.
• 3. Assisted in proper evacuation of youth during emergency situations such as inclement weather.
• 4. Substituted in absence of teachers during school hours.
• 5. Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
• 6. Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
• 7. Assisted youth with obtaining resources such as food, clothing and shelter.

• 1. Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• 2. Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• 3. Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• 4. Screened individuals and prevented passage of prohibited articles into restricted areas.
• 5. Acted quickly during emergency situations to reduce opportunity for damage and injury.
• 6. Checked and verified photo identification prior to granting facility access.
• 7. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Exercised leadership capabilities by successfully motivating and inspiring others.

• Self-motivated, with a strong sense of personal responsibility.
• Passionate about learning and committed to continual improvement.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Paid attention to detail while completing assignments.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• 1. Provide safe, efficient transportation and assistance to the elderly and disabled residents of the state of Delaware in an effort to maintain their continued independence while obeying all traffic laws, including following the standards and operating procedures set by DART.
• 2. Gained extensive knowledge in data entry, analysis and reporting.
• 3. Skilled at working independently and collaboratively in a team environment.
• 4. Delivered services to customer locations within specific timeframes.
• 5. Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
• 6. Worked effectively in fast-paced environments.
• 7. Demonstrated leadership skills in managing projects from concept to completion.

• Provide safe, efficient transportation to and from school and after school activities for students at stops along established routes. Must be attentive to traffic and weather conditions, stay on schedule also ensuring the safety of the passengers. Ensure that our vehicles are operating properly each day by testing brakes, tires, and other components. I have managed for approximately 15-20 years.

• Provides assistance to customers in the selection and purchase of wireless telecommunications product and services. Obtain or receive merchandise, total bill, accepts payments, and make changes to customer accounts. Answer customer's questions and resolves customer service issues related to phone bills, equipment, products, and services while maintaining store and merchandise in proper condition. I have managed for approximately 15-20 years.