Latrice Pryear
Georgetown
Summary
Dynamic and dedicated professional with a strong background in customer service and caregiving, honed at Smith’s Cafe and Lean On Me. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and fostering team collaboration, ensuring a seamless experience for clients and customers alike.
Overview
3
3
years of professional experience
Work History
Cashier/Hostess
Smith’s Cafe
22939 Sussex Hwy, Seaford, DE
11.2022 - Current
- Maintained cleanliness and organization of the cashier station to enhance customer experience.
- Processed customer transactions efficiently, ensuring accurate handling of cash and credit payments.
- Assisted in training new staff on register operations and customer service protocols.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Managed inventory of supplies at the register, placing orders as needed to prevent shortages.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Monitored daily cash flow and reconciled register discrepancies at shift end for accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Reduced processing errors by meticulously following transaction procedures.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained accurate cash drawer, ensuring balance at end of shifts.
Caregiver
Lean On Me
1277 S Governors Ave, Dover DE 19904
04.2024 - 08.2024
- Provided personalized care and assistance to clients, enhancing daily living activities.
- Monitored client health conditions, reporting changes to medical professionals as necessary.
- Developed and implemented individualized care plans based on client needs and preferences.
- Cleaned house, ran errands, and managed laundry,
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with personal hygiene, mobility, and meal preparation, ensuring comfort and safety at all times.
Education
High School Diploma -
Escambia County High School
Atmore, AL05.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Patient care
- Daily living assistance
- Meal preparation
- Housekeeping tasks
Timeline
Caregiver
Lean On Me
04.2024 - 08.2024
Cashier/Hostess
Smith’s Cafe
11.2022 - Current
High School Diploma -
Escambia County High School