Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic
Laura Fernandez

Laura Fernandez

Management Assistant
Munich

Summary

Experienced and detail-oriented Management Assistant with a strong background in administrative support, travel coordination, sales assistance, and accounting tasks. Known for a proactive, solution-oriented approach to managing multiple priorities in fast-paced environments. Skilled in coordinating travel logistics for senior management and teams, managing bookings, and ensuring smooth and efficient travel arrangements. Experienced in supporting accounting functions, including invoice management and document preparation, with a focus on accuracy and timeliness. Enthusiastic about continuous learning and eager to apply skills to new challenges.

Overview

13
13
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Management Assistant / Office Manager

Phoenix GmbH & Co. KG
Munich
03.2018 - Current
  • Managed telephone switchboard, reception, and guest hospitality
  • Coordinated appointments and travel for managing directors and team members
  • Handled incoming and outgoing mail, maintained office supplies and equipment
  • Created and dispatched sales documents (quotes, invoices, training materials)
  • Provided support in bookkeeping and accounting processes, including invoice management and cash flow oversight
  • Managed leads and sales contacts, assisting the sales team
  • Coordinated trade fair visits and prepared marketing materials
  • Managed social media channels and online presence (Facebook, Instagram, LinkedIn, Xing, YouTube)

Customer Service & Sales Support

WFI Wärmflascheninnovation UG
Munich
04.2021 - Current
  • Processed customer inquiries via email, phone, and customer service portal
  • Coordinated product shipments, both domestic and international
  • Supported the accounting team with invoicing and annual account preparation
  • Assisted corporate clients through the ordering process, from quotation to invoicing

Partner Assistant

Stern Stewart & Co.
Munich
08.2016 - 08.2017
  • Assisted four managing directors with scheduling and travel planning
  • Organized meetings, both nationally and internationally
  • Handled correspondence in German and English
  • Supported travel expense management and reporting

Assistant to Mrs. Regine Sixt

Sixt Car Rental
Munich
10.2014 - 08.2016
  • Coordinated meetings, appointments, and business trips
  • Managed correspondence in German and English
  • Supported various departments with administrative tasks, including invoice verification
  • Assisted with events and VIP customer support

Receptionist / Assistant & Property Manager

Hectas Sicherheitsdienste GmbH
Munich
05.2012 - 04.2014
  • Managed office reception, handled incoming/outgoing mail, and coordinated meetings
  • Supported management with administrative tasks and business trip organization
  • Maintained employee records (holiday, absence, flextime), and managed company cars

Education

State-certified Foreign Language Correspondent - Economics

Foreign Language Institute
Munich, Germany
09.2007 - 07.2009

Skills

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook): Proficient in daily use for scheduling, document creation, and data management

  • Time Management & Multitasking: Capable of prioritizing tasks and meeting deadlines efficiently

  • Travel Management: Experienced in organizing and coordinating complex travel itineraries, including international bookings

Projects

  • Volunteer organizer of events in the field of Japanese and Korean pop culture (Kaizoku, Korean Beats)
  • Freelance singer and DJane

Timeline

Customer Service & Sales Support

WFI Wärmflascheninnovation UG
04.2021 - Current

Management Assistant / Office Manager

Phoenix GmbH & Co. KG
03.2018 - Current

Partner Assistant

Stern Stewart & Co.
08.2016 - 08.2017

Assistant to Mrs. Regine Sixt

Sixt Car Rental
10.2014 - 08.2016

Receptionist / Assistant & Property Manager

Hectas Sicherheitsdienste GmbH
05.2012 - 04.2014

State-certified Foreign Language Correspondent - Economics

Foreign Language Institute
09.2007 - 07.2009
Laura FernandezManagement Assistant