Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Lauren L. L. Trala

Middletown

Summary

Hardworking and career driven Professional within the Compliance, Risk and Anti Money Laundering field with over 10 year's of experience in a corporate atmosphere. An individual who is proficient in data entry and has an extensive understanding of financial services, AML concepts and issues, including, but not limited to, Cyber-Enabled Financial Crimes, Data Intelligence, Vulnerable Person's, Anti-Bribery and Corruption, Sanctions, Fraud, Cryptocurrency and Terrorist Financing. Documented strengths in building and maintaining relationships across various regions and LOB's, as well as all levels of management within the firm. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A analytical problem solver who possess sound judgment and discipline to observe the highest degree of confidentiality in handling sensitive and confidential information.

Overview

10
10
years of professional experience

Work History

AVP - Client Review and Investigations Unit (CRIU)

Citibank
05.2020 - Current
  • Independently conduct complex research and investigations utilizing internal and external data; analyze research results and conduct complex data analysis applying background knowledge and experience
  • Analyze and proactively identify risks and new AML & financial crimes concerns
  • Analyzing inbound Subpoena requests and determining next the next course of action.
  • Determine investigative and data analytics approach, use sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the investigation
  • Execute due diligence investigations in support of policies and procedures to meet internal and external regulatory requirements
  • Compile supporting documentation and data including media and transaction including documenting review findings for Compliance and Business management review
  • Prepare written investigative reports and Suspicious Activity Reports (SARs) where appropriate
  • Make recommendations to senior management on next course of action – either relationship retention or termination
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citibank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Conduct investigations that involve clients with accounts in more than one jurisdiction, a substantial multi-jurisdictional nexus, or involve complex transactional and client account patterns
  • Rapid Response program for Financial Coalition Against Child Sexual Exploitation. CRIU's Rapid Response team receives the suspects' personal identifiers, possibly including bank account numbers from Law Enforcement. Conducts internal research and responds immediately to these referrals providing any actionable information, potentially related to an alleged abduction, to Law Enforcement through existing legal channels.

ASSOCIATE - AML COMPLIANCE INVESTIGATOR

JP Morgan Chase
02.2016 - 05.2020
  • Perform intake controls to ensure all alerts are logged and assigned in a timely manner
  • Collect and document data, including alerts, case investigations, or Suspicious Activity Report (SAR) history; Know Your Customer (KYC) information; relevant account and transaction data
  • Determine the need for, compose, send and asses replies to LOB requests for information to determine whether unresolved identified anti-money laundering and/or terrorist financing risk(s) can be mitigated
  • Disposition and fully document all alerts, cases and SARs, including supporting data, analysis and rationale for disposition, within the case management system in a timely manner and in compliance with regulatory guidelines
  • Retain advanced proficiency with Microsoft Excel including the ability to create a pivot, run a macro, and use shortcuts and Control keys, proficient with Word and Outlook
  • Significant and complex SAR writing

GLOBAL COMPLIANCE ANALYST - WEALTH MANAGEMENT

JP Morgan Chase
10.2015 - 02.2016
  • Analyzed and reviewed internal and external communications to determine if it met the criteria to be deemed an investment complaint on brokerage and insurance products, per FINRA guidelines, against the advisor or the firm
  • Managed a team-wide case assignment and workflow of intake for 7 analysts
  • Team-wide metrics reporting; reconciliation reporting
  • Extensive communication across multiple LOB's and all levels of management within the firm
  • Sent acknowledgement correspondence to clients in accordance with FINRA regulation and time standards according to SEC rulings
  • Responsible for all system access needs of a 33-member team at various state locations
  • Monitored adherence to industry regulations, ensuring timely reporting of any discrepancies or violations.
  • Prepared documentation and records for upcoming audits and inspections.

PROJECT RESOURCE PLANNING MANAGEMENT HRSD

JPMorgan Chase
07.2014 - 10.2015
  • Managed a team of 65+ employees with schedule management
  • Modification of time away balances, assigned training, Daily monitoring of RTA Real-Time Adherence for 65+ member team (Delaware, Florida, Manila)
  • Resolving scheduling issues to meet service levels for the HR department
  • Analyzed historical data to accurately predict future resource requirements, ensuring project success.
  • Distribution of Daily Productivity Report to monitor employee's service levels from day prior to various levels of management across the HR LOB.

Education

Bachelor of Science - Business Management/Human Resource Management

Wilmington University
New Castle, DE

Skills

  • Risk Management
  • SAR Writing, Subpoena Triage and Case Management, 314(a)/(b) drafting and response
  • Strong analytical, critical thinking and problem solving abilities
  • Crime Trend Analysis
  • Experience in internal audit and operational risk management
  • Complex Transactions and Problem-Solving Skills

Certifications

  • Certified Anti-Money Laundering Specialist (CAMS)

Timeline

AVP - Client Review and Investigations Unit (CRIU)

Citibank
05.2020 - Current

ASSOCIATE - AML COMPLIANCE INVESTIGATOR

JP Morgan Chase
02.2016 - 05.2020

GLOBAL COMPLIANCE ANALYST - WEALTH MANAGEMENT

JP Morgan Chase
10.2015 - 02.2016

PROJECT RESOURCE PLANNING MANAGEMENT HRSD

JPMorgan Chase
07.2014 - 10.2015

Bachelor of Science - Business Management/Human Resource Management

Wilmington University

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Lauren L. L. Trala