Netball
Laurie Angela Marsh
Commercial Assistant
Hamburg
Summary
Laurie Marsh is a skilled professional with a strong background in project management, data analysis and operations management. She is well-versed in supporting business operations and enhancing workflow efficiency, with a proven ability to streamline processes and ensure client satisfaction. She has successfully managed large-scale projects, including a £450m investment plan, showcasing her ability to deliver strategic objectives against program schedules. Her key skills in data analysis have been instrumental in identifying process improvements and investment opportunities, whilst her experience in implementing service improvement plans highlights her capability to drive organizational success. Laurie is seeking opportunities to leverage her data and project expertise and further her career in the international community.
Overview
11
11
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Commercial Assistant
WWH – Worldwide Hospitals
03.2025 - Current
- Creating and controlling financial planning budgets and forecasts to support both short- and long-term organizational goals.
- Developing and monitoring liquidity plans in coordination with the Accounting and Project Management teams to ensure sustained financial stability.
- Analyzing and preparing key internal data, performance indicators, and KPIs to support informed, strategic decision-making by senior leadership.
- Providing actionable, data-driven insights for management, aligning operations with financial targets.
- Partnering with Procurement to assess investment opportunities, weighing financial risks and benefits for capital expenditure decisions.
Cover Teacher
WABE International School
10.2024 - 03.2025
- Providing instructional support across all subjects for Grades 1 – 10
- Conducted ongoing professional development
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
Strategic Asset Manager
Curo Group
02.2023 - 01.2024
- Spearheaded the delivery of a £450m investment plan, achieving strategic objectives and compliance standards, thereby enhancing the organization's asset management capabilities
- Maintained and improved the master database for 14,000 homes and 25,000 customers by prioritizing stakeholder feedback and conducting quarterly workshops for data quality enhancements
- Modeled the impact of business changes on investment plans, ensuring alignment with business objectives and portfolio compliance
- Reported on regulatory compliance and strategic performance, highlighting trends, risks, and insights, and contributing to Environmental Social Governance reports
- Analysed customer and property portfolio trends providing data-driven recommendations for investment decisions
- Combined portfolio analysis with open-source data to identify opportunities for strategic acquisitions and disposals
- Led projects from initiation to closure, including the procurement of a new IT system and the successful delivery of a de-carbonisation program for 135 homes, through securing grant funding and chairing project team
- Scoped and renewed Curo's Asset Management Strategy through comprehensive competitor analysis, SWOT assessments, and stakeholder workshops, aligning with the company's strategic goals
Asset Planning Manager
Curo Group
01.2022 - 02.2023
- Managed and maintained a database for 14,000 assets ensuring data accuracy and accessibility for strategic decision-making and long term planning
- Simplified and standardized stock condition survey processes, eliminating duplication and enhancing performance insights, aligning with existing standards
- Defined and implemented an approach to Data Collection and Maintenance, improving data quality and operational efficiency
- Developed and executed a risk-based service improvement plan, enhancing service delivery and mitigating potential risks
- Coordinated the issue of annual delivery programs to internal teams, reconciling program changes and updating systems for seamless unit delivery
- Recruited and trained a new team, fostering a collaborative and high-performing work environment that consistently met and exceeded targets
- Led initiatives to improve program management, resulting in increased efficiency and alignment with organisational standards
- Maintained consistency in reporting and documentation, ensuring clarity and professionalism in all communications
Senior Property Manager
Sovereign Housing Association
12.2020 - 12.2021
- Led a dispersed team across three regional offices, delivering landlord services across South West England, demonstrating strong leadership and regional management skills
- Streamlined property management processes for improved efficiency and cost savings.
- Acted as a subject matter expert, applying policies in complex situations to make responsible business decisions, and sought technical or legal expert advice when necessary
- Collaborated with Departmental Leadership team to create and maintain service improvement plans, lead project work streams, enhancing service delivery and operational efficiency
- Delivered workshops on customer journey mapping and service improvement consultations, contributing to a 10% reduction in response times for inquiries
- Worked with consultants and senior managers in a multi-functional project to redesign the complaint process, earning high commendation from consultants and presenting outcomes to the CEO
Property Manager
Home Ownership
09.2016 - 12.2020
- Managed a diverse portfolio of properties ensuring compliance with housing regulations and standards
- Coordinated property management activities, addressing customer needs to maintain strong relationships and enhance customer satisfaction
- Oversaw maintenance and repair projects, ensuring timely and cost-effective solutions that met safety and quality standards
- Conducted regular property inspections, ensuring all properties adhered to safety and quality benchmarks
- Maintained consistent and clear communication with stakeholders, ensuring all property management activities were documented accurately and error-free
Resale Manager
Sovereign Housing Association
10.2018 - 10.2019
- Led a team responsible for facilitating the sale of pre-owned shared equity homes ensuring smooth and efficient operations
- Spearheaded the transition to a centralised service delivery model, managing operational, compliance and financial risks to enhance service quality and efficiency
- Redesigned key processes to improve workflow and productivity, resulting in increased invisibility of transactions for internal teams and a 20% reduction in processing time for transactions
- Avoided industry-specific jargon, making complex concepts accessible and understandable to all team members and stakeholders
Project Officer, Asset Management and Review
Bristol City Council
11.2014 - 09.2016
- Conducted data cleansing
- Thorough analysis and reporting on asset performance
- Provided insights for informed decision-making
Leasehold Officer
Bristol City Council
07.2014 - 11.2014
Education
Post Graduate Diploma - Building Surveying
University of West of England
Bristol, UK 01.2011 - 1 2014
Bachelor of Arts - Philosophy
Cardiff University
Cardiff, Wales 01.2007 - 1 2010
GNVQ - Information Communication Technology
City of Bristol College
Bristol, UK 01.2005 - 1 2007
Skills
- Data-driven decision making
- Project Management
- Financial Planning
- Resource allocation management
- Leadership
- Team management
- Process Optimization
- Financial Planning
- Forecast Management
- KPI Reporting & Performance Tracking
- Investment Analysis & Cost Evaluation
- Compliance and risk assessment skills
- Proficient in financial reporting tools (eg, Excel, SAP, Power BI)
Certification
Python Basic and Advanced Professional Certificate
Interests
Hiking
Gardening
Creating Art
Cooking
Timeline
Commercial Assistant
WWH – Worldwide Hospitals
03.2025 - Current
Cover Teacher
WABE International School
10.2024 - 03.2025
Strategic Asset Manager
Curo Group
02.2023 - 01.2024
Asset Planning Manager
Curo Group
01.2022 - 02.2023
Senior Property Manager
Sovereign Housing Association
12.2020 - 12.2021
Resale Manager
Sovereign Housing Association
10.2018 - 10.2019
Property Manager
Home Ownership
09.2016 - 12.2020
Project Officer, Asset Management and Review
Bristol City Council
11.2014 - 09.2016
Leasehold Officer
Bristol City Council
07.2014 - 11.2014
Post Graduate Diploma - Building Surveying
University of West of England
01.2011 - 1 2014
Bachelor of Arts - Philosophy
Cardiff University
01.2007 - 1 2010
GNVQ - Information Communication Technology
City of Bristol College
01.2005 - 1 2007
Similar Profiles
Taylor BrownTaylor Brown
LPN at WWH HASTINGS HOSPITALLPN at WWH HASTINGS HOSPITAL
Susie ThomasSusie Thomas
Student Nurse at UHS Hospitals and HCA HospitalsStudent Nurse at UHS Hospitals and HCA Hospitals
Christine WokojanceChristine Wokojance
LPN Office Nurse at University Hospitals Rainbow Children's HospitalsLPN Office Nurse at University Hospitals Rainbow Children's Hospitals
Gunnar LahmannGunnar Lahmann
Director Marketing (B2B) at Studio ZX GmbH – ZEIT Publishing GroupDirector Marketing (B2B) at Studio ZX GmbH – ZEIT Publishing Group
Sarah ElySarah Ely
Dispatcher, Driver, Training Manager at Fisher Bus ServiceDispatcher, Driver, Training Manager at Fisher Bus Service