Lauryn Walsh
Frankfurt-am-Main
Summary
I have relocated to Frankfurt-am-Main since September 2023, and I am seeking a new and exciting employment opportunity. I believe I have a broad range of skills and experience to bring to your organisation. I have experience in all many different fields of work including finance, retail and hosting. I am keen to learn new skills and I believe I will excel in a new role if given the opportunity. I would love to be part of a team that delivers exceptional service, specifically one that prides itself on ensuring each and every one of their clients has the best experience possible. I am punctual, hardworking and I always strive to deliver the best in all aspects of a task assigned to me.
Overview
5
5
years of professional experience
Work History
Care Claims Submission Specialist
UPMC Whitfield
10.2022 - 08.2023
- Working with consultants and patients in order to request, collect and process their paperwork in a respectful and professional manner
- Actioning, invoicing, and amending a large volume of private and public insurance claims efficiently in time for deadlines and to reach targets
- Ensuring a full quality check is done on each and every claim
- Managing and keeping track of unbilled claims through Excel, Power BI and Claimsure
- Providing wide-range administrative support for patient enquiries relating to claims submission and finance
- Developing an understanding of private health insurance and insurance verification
Sales Assistant
Shoe Rack Ltd
02.2019 - 10.2022
- Handling cash and card payments, returns, credit notes, gift vouchers, etc., as well as cashing up and bank deposits
- Ensuring the shop floor as well as the office area and stockroom are in a clean and tidy condition at all times
- Rotating the stockroom often to facilitate new stock
- Greeting customers in a friendly and welcoming manner and providing advice and knowledge regarding the products available in store, online and at other stores
- Assisted customers with prompt and polite support in-person and via telephone.
- Preparing online orders and inter-branch transfers and ensuring they are carried out correctly to avoid any issues arising
Front of House Hostess
Pinks Cantina & Grill
06.2021 - 09.2021
- Greeting customers as they enter the restaurant in a friendly and welcoming manner
- Creating, confirming, rescheduling, and cancelling reservations over the phone, online and in person
- Managing the seating arrangement and reservations schedule of the restaurant which included planning and adjusting seating to accommodate all clients and groups with special requests
- Resolved guests complaints while maintaining positive customer environment.
- Ensuring efficient swap-overs of tables so that each party is seated and looked after in a timely and efficient manner
- Assisting in various other areas of the restaurant when needed, including the bar, waitressing and taking payment
Education
Bachelor of Arts - Criminal Justice Studies
South East Technological University
Waterford2022
Leaving Certificate -
Our Lady of Mercy Secondary School
2018
Skills
- Customer Service
- Time Management
- Highly Motivated
- Attention to Detail
- Microsoft Office (Excel, Power BI, Powerpoint, etc)
- Organization
- Invoicing
- Claim Processing
- Excellent IT Skills
- Accounts Receivable
- Sales Expertise
- Payment Processing
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
German
Beginner (A1)
Timeline
Care Claims Submission Specialist
UPMC Whitfield
10.2022 - 08.2023
Front of House Hostess
Pinks Cantina & Grill
06.2021 - 09.2021
Sales Assistant
Shoe Rack Ltd
02.2019 - 10.2022
Bachelor of Arts - Criminal Justice Studies
South East Technological University
Leaving Certificate -
Our Lady of Mercy Secondary School
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