Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Lavinia Krech

Summary

Dedicated customer service professional with extensive experience in the hospitality and sales. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients and guests. Motivated to maintain customer satisfaction and contribute to company success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fruit Seller

Obsthof Weishaupt
06.2024 - 08.2024
  • Selling regional fruit
  • Enhanced customer satisfaction by providing personalized service and product recommendations.
  • Boosted sales revenue by effectively displaying and promoting seasonal fruits.
  • Maintained a clean and organized selling space, adhering to sanitation guidelines for optimal food safety.

All Rounder, Waitress

Hotel Restaurant&Steakhaus Ochsen
07.2021 - 08.2024
  • Taking and delivering food and drink orders
  • Preparing drinks
  • Taking reservations and responding to incoming guests
  • Assisting guests with check-ins/outs and any additional services
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Edith-Stein-Schule
Ravensburg, Germany
07.2024

Skills

  • Excellent customer service
  • Teamwork and Collaboration
  • Friendly and Helpful
  • Reliable and Responsible
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Fit and a ´can-do´ mentality
  • Attention to Detail

Certification

Driver´s license

RSA (willing to obtain)

Hygiene instruction

Languages

German
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)

Interests

Volunteer work at our local library

Reading out books for kids, supporting with organization and administrative work

Timeline

Fruit Seller

Obsthof Weishaupt
06.2024 - 08.2024

All Rounder, Waitress

Hotel Restaurant&Steakhaus Ochsen
07.2021 - 08.2024

High School Diploma -

Edith-Stein-Schule

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Lavinia Krech