LAWRENCE EDU QUARM
Geislingen an der Steige
Summary
Driven professional with solid background in managing and coordinating operations, ensuring smooth and efficient workflows. Demonstrates strong leadership abilities, effective communication skills, and commitment to maintaining high standards. Skilled in problem-solving, team collaboration, and adapting to changing environments to meet organisational goals.
Overview
30
30
years of professional experience
Work History
Sustainability Officer
Touton Ghana Limited
Accra
09.2018 - 03.2026
- Trained field agents on Rainforest Alliance certification processes, ensuring adherence to sustainability standards.
- Trained farmers on good agronomic practices, good environmental and social practices.
- Educated farmers on deforestation impacts and encroachment effects on protected areas, promoting conservation awareness.
- Sensitised farmers in our supply chain on child protection, good parenting and child rights.
- Supervised five field agents in farm mapping, internal inspections, and monitoring child and forced labour compliance.
- Managed team of junior officers, providing leadership and guidance for operational efficiency.
- Worked with Rikolto Ghana in establishing Savings and Loans Associations in our sourcing communities.
- Raised and distributed shade trees and cocoa seedlings to farmers
- Trained purchasing clerks on record keeping and traceability.
- Prepared detailed reports for senior management, outlining operational performance and strategic recommendations.
- Employed excellent interpersonal skills to build positive relationships with local schools, businesses and community groups.
- Facilitated conflict resolution, mediating disputes to achieve peaceful outcomes without the need for legal intervention.
- Oversaw inventory management, ensuring adequate supplies while maintaining budgetary constraints.
Sales Clerk
Fan Milk Ghana Limited
Accra
11.2007 - 08.2013
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Handled customer returns, refunds and exchanges at customer service desk.
- Handled customer returns and exchanges with professionalism, maintaining customer satisfaction.
- Oversaw product display and availability in shops and supermarkets, resolving customers' complaints to enhance satisfaction
- Organised merchandise displays to maximise visual appeal and promote sales.
- Implemented promotional campaigns, setting up displays and signage to attract customers.
- Stayed visible and attentive on the shop floor to proactively attend to customer needs and answer questions.
- Marketed and distributed beverages to customers in assigned territory, managed inventories and supervised Key Account Customers
- Supported inventory management by accurately recording incoming stock and sales.
- Utilised customer feedback to improve service delivery and address product issues.
- Monitored store cleanliness and organisation, ensuring a welcoming environment for customers.
- Prepared weekly and monthly sales reports for marketing planning
- Prepared annual sales budget for management for corporate planning
- Prepared and submitted weekly account receivables to the Finance and Accounts Department.
- Carried out market research and prompted management on competitors' activities
- Received, processed and organised deliveries within tight deadlines.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
Teaching Assistant
Abossey Okai Cluster of Schools
Accra
05.2011 - 07.2011
- Oversaw cleaning up exercises in the schools
- Assisted teachers in conducting examination and in marking of examination papers and recorded pupils' marks and filled report cards.
Polio Eradication Campaigner
Twifo Hemang Hospital
Hemang, Central Region
08.1996 - 10.1997
- Administered polio vaccine to children below the ages of five(5)
- Documented polio vaccine administration, ensuring accurate health records for children
- Presented Polio vaccination reports to the Management of Twifo Hemang Hospital
- Sensitised parents and guardians on polio's negative impacts, fostering community awareness
- Distributed and displayed polio eradication awareness materials, enhancing public knowledge
Education
MASTER'S IN SOCIAL ENTREPRENEURSHIP - SUSTAINABILITY
HOCHSCHULE UNIVERSITY OF APPLIED SCIENCES
NEU-ULM, Germany09-2025
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
CENTRAL UNIVERSITY
ACCRA, Ghana06-2012
Skills
- Sustainability practices
- Report writing
- Research
- Stakeholder engagement
- Customer engagement
- Training delivery
- Team management
- Problem Solving
- Time Management
- Attention to Detail
- Teamwork
- Conflict resolution
- Presentational Skills
- Patience and tolerance
Custom
Questioning the State of Markets in the Ecosystem, Under Ghana's cocoa production prospects in an ever changing world, University of Ghana, 2021
Languages
English
Advanced
C1
German
Beginner
A1
Timeline
Sustainability Officer
Touton Ghana Limited
09.2018 - 03.2026
Teaching Assistant
Abossey Okai Cluster of Schools
05.2011 - 07.2011
Sales Clerk
Fan Milk Ghana Limited
11.2007 - 08.2013
Polio Eradication Campaigner
Twifo Hemang Hospital
08.1996 - 10.1997
MASTER'S IN SOCIAL ENTREPRENEURSHIP - SUSTAINABILITY
HOCHSCHULE UNIVERSITY OF APPLIED SCIENCES
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
CENTRAL UNIVERSITY