Summary
Overview
Work History
Education
Skills
Key Projects Completed
Personal Information
Software
Hobbies
Timeline
Generic
Laye MBUNKUR

Laye MBUNKUR

Snr Business & Information Systems Consultant
Buea

Summary

Leveraging 10+ years of Business Management experience, I bridge the gap between business, organizations and governments and technology by defining clear software requirements informed by providing valuable business insights that provide a clear path to success for digital projects. Accomplished Business & Information Management and project consultant with a proven track record of over 14 years in diagnosing problems, creating value, and maximizing growth for organizations. Skilled in systems analysis, procedure development, and process mapping, system requirement analysis the TOR designs with a strong focus on driving digital transformation. Recognized for exceptional interpersonal skills, team management abilities, problem-solving expertise, effective communication, organizational proficiency, leadership acumen, and analytical prowess. I have honed my skills in leading teams, fostering collaboration, and achieving collective goals. My experience extends to successfully developing BlueSYSTEMS, a pioneering quality system that combines ISO 9001, 5S Kaizen, and systematology to optimize businesses operational efficiency. Holder of an MBA degree, M.Sc. in Management , and a range of certifications including Associate Chartered Marketer (CIM-UK), Kaizen-Certified Consultant (JICA), SIYB Certified Consultant with ILO, International Graduate for the 21 Days MASHAV Course (Israel Agency for International Development), and Certified Adult Trainer-JCI University, I possess a comprehensive skill set to drive organizational success.

Overview

16
16
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Team Lead & Senior Consultant

NeoEra Consulting
02.2019 - Current
    • Consulting for BDQ together with Ministry of Telecommunications of Mozambique leveraging requirements, designing Terms of Reference for the provision of solutions to bridge the rural to urban technology access. Major stakeholders included the Ministry and the Mozambique Telecommunications Regulatory Board.
    • Led a consulting team, leveraging requirements gathering and project management skills, to develop a comprehensive TOR for VivaBox's SABICARE digital healthcare platform.
    • Lead Business Consultant in Consulting Project for SchoolMap systems, implemented by Zinger Systems for UNECA. Leveraged business acumen and project management skills as a Business Consultant to guide a software development project for, ensuring clear requirements gathering and successful stakeholder communication.
    • Developed succession planning strategies to ensure continuity of leadership within the team and facilitate smooth transitions during organizational changes.
    • Conducted regular reviews of operations and identified areas for improvement.
    • Led cross-functional teams and played a pivotal role in driving business excellence and operational improvements
    • Collaborated closely with clients from diverse industries in Cameroon, understanding their unique challenges and goals to tailor solutions that addressed their specific needs
    • Conducted comprehensive assessments of clients' operations, analyzing processes, identifying inefficiencies, and developing strategies for improvement
    • Research, requirement generations, project viability analytics, design and implementation of a customized quality system framework called BlueSYSTEM which integrates ISO 9001 standards, 5S KAIZEN principles, and symptomology techniques to optimize business processes and enhance overall performance for BlueMOON Company
    • Provided expert guidance and training to clients, empowering them to embrace continuous improvement practices and effectively leverage BlueSYSTEM tools for sustainable results
    • Monitored and evaluated the impact of quality systems implementation, tracking key performance indicators and conducting regular assessments to measure progress and drive further enhancements
    • Collaborated with stakeholders at all levels of the organization, fostering strong relationships and open communication channels to ensure alignment and successful project outcomes
    • Actively participated in knowledge sharing and professional development activities, staying abreast of industry trends, emerging best practices, and regulatory requirements related to quality management systems
    • Mentored and coached team members, fostering a collaborative and high-performing environment, and supporting their professional growth and development
    • Conducted consultancy - Business case and market research, developing requirements for a payment system platform to facilitate money transactions across Africa ( Name withheld due to NDA )

Lecturer – Project Management

UNIVERSITY OF BUEA
10.2021 - Current
  • Designed comprehensive teaching materials, incorporating a wide range of project management methodologies and best practices
  • Delivered engaging and informative lectures, leveraging innovative learning materials and resources to enhance student understanding and application of project management concepts
  • Contributed to the planning, design, and development of course objectives and materials, ensuring alignment with industry standards and contemporary project management trends
  • Set, marked, and assessed student work and examinations, providing constructive feedback and guidance to support their learning and skill development in project management
  • Identified areas within the curriculum where improvements were needed and actively contributed to enhancing the course content and delivery to meet evolving industry demands
  • Utilized a combination of agile and traditional project management techniques to teach students diverse approaches to project planning, execution, monitoring, and control
  • Incorporated real-world case studies and practical exercises into coursework, enabling students to apply project management tools and techniques in simulated project scenarios
  • Facilitated discussions and interactive sessions to encourage critical thinking, problem-solving, and effective decision-making in project management contexts
  • Fostered a collaborative learning environment, promoting teamwork and effective communication skills among students, reflecting the importance of these skills in successful project execution
  • Stayed updated with the latest advancements in project management methodologies, including agile frameworks, and integrated them into the curriculum to provide students with contemporary and relevant knowledge
  • Engaged in continuous professional development activities, attending workshops, conferences, and seminars related to project management, to enhance teaching effectiveness and maintain expertise in the field
  • Supported students in their project management career aspirations, providing guidance on industry certifications and career pathways within the discipline
  • Collaborated with fellow faculty members to exchange best practices, discuss emerging trends in project management, and contribute to the overall advancement of the program.

Part Time - Hub Manager & Business Development Manager

ACTIVSPACES - TECH HUB
12.2016 - 10.2021
  • Spearheaded digital transformation initiatives for businesses, including providing ICT consultancy services to organizations such as Orange Cameroun S.A, GIZ, MTN, and executing numerous projects focused on the digital economy
  • Provided one-on-one coaching and guidance to program participants, leveraging expertise in digital technologies and business strategies to drive their success
  • Developed and delivered content for group training workshops, seminars, networking events, and outreach programs, ensuring participants gained valuable insights into digital transformation trends and best practices
  • Conducted comprehensive inductions for new entrepreneurs, creating customized incubation plans and overseeing their implementation to foster business growth and viability
  • Assisted entrepreneurs in writing business plans, feasibility studies, marketing plans, and funding proposals, enabling them to secure funding opportunities and establish valuable partnerships
  • Planned and executed various workshops, events, and webinars focused on digital transformation within the incubator, collaborating with team members to ensure successful outcomes
  • Prepared comprehensive reports and maintained detailed records on tenant activity, client engagement, and staff involvement in the incubation process, ensuring transparency and accountability
  • Collaborated with organizations such as Orange Cameroun S.A, GIZ, and MTN to identify opportunities for collaboration, joint projects, and knowledge sharing to further drive digital transformation in businesses.

National President

JCI CAMEROON
01.2016 - 12.2016
  • Demonstrated exceptional leadership skills and the ability to work with diverse stakeholder groups, including governments, multinational corporations, and community organizations
  • Developed and mapped a robust partner pipeline, establishing strategic collaborations from initiation to completion, fostering mutually beneficial relationships
  • Presided over all meetings of the General Assembly and Board of Directors, effectively facilitating discussions and decision-making processes
  • Developed comprehensive budgets and operational plans, ensuring the organization's financial sustainability and alignment with strategic objectives
  • Pioneered new programs that supported the organization's strategic direction, leveraging insights and innovative approaches to meet the needs of stakeholders
  • Implemented evaluation methods to assess program strengths and identify areas for improvement, driving continuous enhancement and impact
  • Planned and designed various projects, considering stakeholder requirements and proactively monitoring progress, while promptly resolving issues and implementing appropriate corrective measures
  • Collaborated with governments, multinational corporations, and other stakeholders to foster partnerships and secure resources for the organization's initiatives
  • Demonstrated strong leadership and business analysis skills, effectively guiding a team of 19 local presidents and 7 board members to achieve project objectives.

Chief of Business Center

VIETEL CAMEROUN SA
07.2014 - 01.2016
  • Demonstrated experience and mastery in project management, effectively leading initiatives, and delivering successful outcomes
  • Identified performance trends, conducted in-depth analysis, and generated actionable insights, proposing and implementing solutions to drive operational improvements
  • Created and executed a targeted marketing program with a limited budget, effectively generating goodwill within the community and establishing the organization as a trusted cornerstone
  • Achieved consistent annual sales growth of 3% in alignment with budgetary goals, demonstrating strong business acumen and strategic planning skills
  • Accomplished Human Resource objectives by recruiting, selecting, orienting, coaching, and disciplining subordinates, fostering a high-performing and motivated team
  • Championed digital transformation initiatives, identifying opportunities to leverage technology and drive innovation within the business center
  • Successfully managed teams, facilitating collaboration, providing guidance, and fostering a positive and productive work environment
  • Utilized strong leadership and interpersonal skills to motivate and inspire team members, driving their professional growth and development
  • Actively participated in the company's strategic planning process, offering insights and recommendations to support organizational growth and success.

Business MANAGER

OPPORTUNITIES INDUSTRIALISATION CENTRE
09.2008 - 06.2010
  • Led a team of 120 staff working in two shifts, ensuring smooth operations and maximizing productivity
  • Developed and executed business strategies, effectively managing day-to-day operations to optimize company efficiency
  • Provided essential business services to the community, generating surplus funds to support underprivileged training programs and ensure the center's sustainability
  • Implemented new procedures and systems to enhance control and coordination of complex transactions, improving overall organizational efficiency
  • Served as a team leader and business analyst, managing a team of three individuals for a duration of three person-months
  • Applied strong project management skills, overseeing projects from initiation to completion and ensuring adherence to timelines and objectives
  • Demonstrated technical and team leadership, guiding and motivating team members to achieve project goals
  • Communicated effectively, both in written and oral forms, facilitating productive collaboration with stakeholders
  • Exhibited exceptional interpersonal skills, building positive relationships with individuals and organizations
  • Thrived in problem-solving environments, adapting flexibly and making informed decisions in the face of ambiguity
  • Possessed strong analytical and problem-solving abilities, finding innovative solutions to complex challenges.

Education

M.Sc Management Sciences - Management Information Systems

UNIVERSITY OF BUEA
Cameroon
07.2019 - 05.2021

MBA -

ESSEC - UNIVERSITY OF DOUALA, CAMEROON
Cameroon
01.2012 - 05.2014

Post Graduate Diploma in Marketing - Marketing

CHARTERED INSTITUTE OF MARKETING – UK
United Kingdom
05.2008 - 05.2010

From Idea to Starting a Business - undefined

MASHAV ISRAEL

Skills

Business Analysis & Analytics

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Key Projects Completed

  • Afrovision Ltd, Project Consultant and Business Analyst, Conducted a pilot study commissioned by the South West Regional Assembly to explore the integration of ICT in healthcare across the 42 health districts in the South West region of Cameroon. Assessed the ICT requirements of health institutions in the Buea Health District and conducted a comprehensive analysis of their existing systems. Delivered a detailed report containing recommendations for a Health Information System tailored to the specific context, emphasizing the electronic exchange of clinical information for improved patient care., Provided the South West Regional Assembly with valuable insights and recommendations for the development of bidding documents to procure contractors for the implementation of the Health Information System. Enabled the regional assembly to take a significant step in leveraging ICT to enhance healthcare delivery in the Buea Health District and potentially replicate the model in other districts.
  • Pioneer Academic and Scientific Enterprise (PASE) Representative of Oxford University Press and LD Didactics in Cameroon, Team Lead and Project Consultant, Led a team in a comprehensive study of science laboratories in secondary schools across Cameroon to evaluate their readiness for implementing the competence-based approach to education. Collaborated with the Ministry of Secondary Education to propose appropriate laboratory kits that would facilitate the execution of required experiments outlined in the new curriculum strategy. Developed and recommended standardized laboratory guidelines for physics, chemistry, biology, and other science disciplines to ensure consistency and quality across schools., Provided the Ministry of Secondary Education with detailed recommendations on the necessary laboratory equipment and materials needed to align with the new curriculum strategy. Contributed to the standardization of science laboratories, enabling schools to enhance the quality of science education by establishing practical and standardized laboratory environments that match curriculum requirements.
  • Zinger Systems Ltd, Team Lead, Project Consultant and System Analyst, Collaborated with the United Nations Economic Commission for Africa (UNECA) and the Government of Cameroon to develop a Geographic Information System (GIS) database for schools in the conflict-ridden North-West and South-West regions. Designed and implemented the Schoolmap platform, which serves as an incident reporting system to foster peace, security, and the overall safety of students and teachers. Created a user-friendly interface and data analysis tools within Schoolmap to enable schools to identify areas of risk and proactively take measures to prevent incidents., Successfully developed and deployed the Schoolmap platform, providing schools with a reliable incident reporting system and empowering them to enhance safety and security measures. Contributed to peace-building initiatives and the well-being of students and teachers in regions affected by conflict. Supported the government's efforts in leveraging technology to foster a secure learning environment and improve education outcomes.

Personal Information

Date of Birth: 07/18/84

Software

Microsoft Power BI

Microsft Office

Clickup, Asana, Smartsheets

KoboToolbox

Hobbies

Sports, swimming and movies

Timeline

Lecturer – Project Management

UNIVERSITY OF BUEA
10.2021 - Current

M.Sc Management Sciences - Management Information Systems

UNIVERSITY OF BUEA
07.2019 - 05.2021

Team Lead & Senior Consultant

NeoEra Consulting
02.2019 - Current

Part Time - Hub Manager & Business Development Manager

ACTIVSPACES - TECH HUB
12.2016 - 10.2021

National President

JCI CAMEROON
01.2016 - 12.2016

Chief of Business Center

VIETEL CAMEROUN SA
07.2014 - 01.2016

MBA -

ESSEC - UNIVERSITY OF DOUALA, CAMEROON
01.2012 - 05.2014

Business MANAGER

OPPORTUNITIES INDUSTRIALISATION CENTRE
09.2008 - 06.2010

Post Graduate Diploma in Marketing - Marketing

CHARTERED INSTITUTE OF MARKETING – UK
05.2008 - 05.2010

From Idea to Starting a Business - undefined

MASHAV ISRAEL
Laye MBUNKURSnr Business & Information Systems Consultant