I am a highly dependable and detail-oriented professional with over three years of hands-on experience in customer service and administrative roles. My background includes a blend of frontline customer service and high-level administrative support, where I’ve consistently demonstrated my ability to manage multiple tasks simultaneously, maintain high standards of service, and ensure smooth operational workflows. My roles have required me to be adaptable, organised, and proactive in solving problems and improving processes. As a native German speaker who is also fluent in English, I bring strong communication skills to the table, enabling me to effectively interact with both clients and colleagues. Throughout my career, I’ve been recognised for my methodical approach to work, attention to detail, and commitment to completing tasks accurately and on time. My experience in supplier relations, procurement, and event management has equipped me with a versatile skill set that I apply to ensure that every project I’m involved in is executed with precision and efficiency. Additionally, my familiarity with technology, from advanced Excel to website management, complements my ability to handle complex tasks and contribute to the continuous improvement of the teams I work with. I am passionate about learning and continuously seek opportunities to expand my knowledge and skills, making me a fast learner who is eager to take on new challenges and deliver outstanding results in any environment.
Administrative tasks including record-keeping, meeting organisation, and presentation preparation
Supplier relations and procurement management
Website management and integration (Wix, Bookingmood)
High-level customer service experience
Strong organisational and time management skills
Proficient in Canva and basic Adobe Illustrator
Advanced Excel skills with complex formulas
Fluent in German and English
Event management and coordination
Budget management and financial record-keeping
Utilisation of AI for task efficiency
Quick learner with a desire to improve
NZ Residency since August 2023
Available upon request.