Lena Frank
Miltenberg
Summary
Dynamic and detail-oriented professional with experience at Piazza Solona, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through strong multitasking and attentive service. Empathetic peer tutor, fostering effective study habits while supporting students emotionally. Committed to delivering exceptional results and maintaining a positive atmosphere.
Overview
3
3
years of professional experience
Work History
Waiter
Piazza Solona
04.2024 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Peer Tutor
Johannes-Butzbach-Gymnasium
03.2024 - Current
- Helped younger students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction.
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
- Promoted development of good study habits and learning skills.
Intern
Kreisaltenheim Amorbach
07.2022 - 07.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a social job, applying learned concepts directly into relevant work situations.
Education
High School Diploma -
Johannes-Butzbach-Gymnasium
Miltenberg, Germany06-2025
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- empathetic
- open - minded
- patient
Languages
English
Upper intermediate (B2)
Timeline
Waiter
Piazza Solona
04.2024 - Current
Peer Tutor
Johannes-Butzbach-Gymnasium
03.2024 - Current
Intern
Kreisaltenheim Amorbach
07.2022 - 07.2022
High School Diploma -
Johannes-Butzbach-Gymnasium
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