Lena Elisa Dittrich

• Planning and coordination of several, global Siemens Mobility projects (since Feb 23: Lead of planning the outbound logistics for the new London- Picadilly-Line-Project)
• Coordinating Siemens Mobility external warehouses to achieve high material availability, delivery quality and on-time delivery
• Monitoring of the daily inbound and outbound orders and identifying optimization potentials within the processes
• Defining actions to optimize, digitize, and automate processes within the external warehouses
• Assisting in developing and implementing standards and concepts and preparation of performance indicators (KPIs) for reporting, controlling, and decision-making
• Currently in training to become "Responsible Person for hazardous goods"
• Demonstrated strong organizational and time management skills while managing multiple projects
• Learned and adapted quickly to new technology and software applications.
• Used critical thinking to break down problems, evaluate solutions and make decisions

Commercial support for a defined customer base (Automotive Customers, OES Customers (i.g. Volkswagen Goup)) for all products and automotive applications globally, with a focus on Europe

• Processing of inquiries and quotations, including price calculations for existing and new products. Capturing customer inquiries, preparing customer-specific offers considering defined conditions, and tracking/following up. Initiating and tracking new product launches in coordination with aftermarket product development and series application engineering. Evaluating commercial risk (Risk Level Assessment). Capturing and tracking sample orders for the assigned customer base. Creation, maintenance, and plausibility check of price lists for assigned customers and several product groups based on defined conditions.
• Processing and handling incoming customer orders and delivery schedules (e.g., EDI, email) until delivery/invoicing. Validating and scheduling requirements with customers and coordinating with internal interfaces and releasing orders. Monitoring open and overdue order positions regarding availability, scheduling, material status, and new-exchange part control. Escalating issues if necessary (e.g., competing demands, production bottlenecks) and assisting in their resolution in coordination with customers and departments. Participation in regular discussions with departments for demand capacity alignment. Ensuring timely customer deliveries even in critical bottleneck situations, including decision-making.
• Establishing and maintaining contacts with external AC/OES customers in operational business and preparing, supporting, documenting, and follow-up of customer discussions/(price) negotiations. Establishing and maintaining an internal network with relevant departments. Processing and maintaining customer portals according to specific customer requirements.
• Quarterly creation of accruals/provisions for bonus payments according to customer contracts. Calculation of bonus payments to the customer according to contractual agreements, issuing the bonus credit note, and if necessary, initiating the payment according to the approval policy. System-based maintenance of bonus agreements according to customer contracts.
• Leading sub-projects and participating in extensive and strategic projects with sales-related topics (e.g., elaboration of new processes, process optimization, type/product transfers).
• Provision, analysis, and preparation of commercial data (e.g., sales/margin development) if necessary for the supervisor
• Participation in budget planning
• Optimization of logistics and material flow
• SAP-KeyUser during test trials for S/4HANA
• Teamlead-Substitute

Training in different departments of the company such as: HR, Sales, Purchasing, Controlling, Finances, etc.