Lennard Brune
Stuttgart,BW
Summary
Proven hospitality expert with a successful track record of enhancing the guest experience at Waldgasthof Schmellbachtal and MOYO Stuttgart. Highly skilled in beverage preparation and delivering exceptional customer service. Strong multitasking abilities and sales expertise resulted in a significant increase in revenue per sale. Recognized for maintaining a loyal customer base through outstanding service and expertise in spirits, beer, and wine. Extensive experience in fast-paced restaurant operations within the hospitality industry. Exceptional at providing customer service, efficient table management, and ensuring guest satisfaction. Committed to teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and maintaining a positive attitude.
Overview
3
3
years of professional experience
Work History
Bartender
MOYO Stuttgart
08.2024 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Restaurant Waiter
Waldgasthof Schmellbachtal
03.2022 - 11.2024
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- A lot of experience in serving and tray service.
- Also worked as a bartender and barista
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Experience in wine service
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Immanuel-Kant Gymnasium
Leinfelden-Echterdingen 07-2024
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Organizational ability
- Responsible Alcohol Service
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- Menu Memorization
- Hospitality service expertise
- Professional Appearance
- Service-oriented mindset
- Alcohol awareness
- Food Service
- Drink Preparation Techniques
- Salesmanship
- Classic cocktails
- Food Running
- Bar Equipment Familiarity
Boxing, Gym and Reading
I've been doing boxing since I was 14 and I've also been active in a local club since then. I also go to the gym about 5 times a week as a supplement. I enjoy both very much. The rest of the time I like to read newspapers or books of a political or economic nature.
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Bartender
MOYO Stuttgart
08.2024 - 11.2024
Restaurant Waiter
Waldgasthof Schmellbachtal
03.2022 - 11.2024
High School Diploma -
Immanuel-Kant Gymnasium
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