Leshaye Cannon
Georgetown
Summary
I believe I would be a valuable addition to this organization due to my leadership skills, effective interpersonal abilities, dedication to my responsibilities, and adaptability to various circumstances. I am knowledgeable and eager to continue learning. My assertiveness enables me to approach tasks efficiently. I collaborate well with others and am committed to supporting team success. I strive to perform at my highest level consistently and am confident that my skills and work ethic would make me a strong fit for your team.
Overview
17
17
years of professional experience
Work History
Behavioral Health CM II
State of Delaware
Georgetown, DE
07.2022 - Current
- Daily case monitoring and oversight
- Coordinate and facilitate annual meetings and additional meetings as necessary
- Develop and implement person-centered plans with annual goals for individuals
- Oversee the monthly billing process for individuals
- Provide oversight to residential providers, behavioral health services, RN services, and employment providers
- Work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Outreach Worker
CHEER
Long Neck, DE
11.2021 - 05.2022
- Receiving and processing referrals
- Assessing and re-evaluating eligibility for homebound meal services
- Conducting semi-annually and annually screenings on all client
- Provide communication and support daily for current and future clients
- Maintain accurate records of all clients contacts and/or changes in status
- Managing and coordinating volunteer scheduling
- Overseeing meal delivery operations
- Trained and mentored new outreach staff on effective communication and service delivery techniques.
- Conducted home visits to assess living conditions, identify potential risks, and provide personalized recommendations for improvement.
Check In Receptionist
Wagner & Prigg Family Medicine
Lewes, DE
08.2019 - 03.2020
- Managed front desk operations, ensuring efficient patient flow and optimal scheduling.
- Maintained electronic health records with accuracy, ensuring compliance with privacy regulations.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Processed insurance verifications and referrals, streamlining administrative procedures for patient access.
Stock Supervisor
Talbots
09.2014 - 09.2019
- Implemented efficient stock organization strategies, enhancing accessibility and reducing retrieval time.
- Supervised inventory management processes to ensure accurate stock levels and timely replenishment.
- Collaborated with sales team to maintain appropriate stock levels based on customer demand and seasonal trends.
- Reduced stock discrepancies with meticulous record-keeping and timely communication with cross-functional teams.
- Manages merchandise tracking and oversees visual merchandising changes and decision-making
Attorney Secretary
Bruce Rogers
01.2013 - 01.2014
- Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
- Filed timely case pleadings to meet firm deadlines.
- Making appointment scheduling and follow-up calls.
- Handling errands and court-related appointments.
Cashier
Aeropostale
06.2009 - 01.2014
- Ability to process transactions efficiently
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor's - Behavioral Science
Wilmington University
Georgetown, DE05-2018
Associate Degree - Human Services
Delaware Technical Community College
Georgetown, DE05-2015
Skills
- Time management
- Case management
- Customer service
- Multitasking Abilities
- Critical thinking
- Leadership
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Organizational skills
Timeline
Behavioral Health CM II
State of Delaware
07.2022 - Current
Outreach Worker
CHEER
11.2021 - 05.2022
Check In Receptionist
Wagner & Prigg Family Medicine
08.2019 - 03.2020
Stock Supervisor
Talbots
09.2014 - 09.2019
Attorney Secretary
Bruce Rogers
01.2013 - 01.2014
Cashier
Aeropostale
06.2009 - 01.2014
Bachelor's - Behavioral Science
Wilmington University
Associate Degree - Human Services
Delaware Technical Community College