Leslie Benson
Berlin,BE
Summary
Resourceful and dedicated mechanical engineer, well-versed in evaluating challenges and developing actionable resolutions. A hardworking, meticulous, and results-oriented professional with experience in Project Management, Manufacturing, Quality Assurance, and Maintenance, as well as strengths in communication and collaboration with cross-functional teams to deliver high-quality products.
Overview
8
8
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Industrial Engineer
BMW Group
10.2023 - Current
- Conduct multiple quality control tests on shafts to ensure BMW and industry quality standards on each finished crank and cam shaft.
- Operate and maintain machining equipment for efficient and accurate production of premium motorcycle components like shafts, crank casing, and engine blocks in mechanical manufacturing.
- Operate computer-assisted engineering software and equipment to perform engineering tasks.
- Collaborate with the Quality Assurance team to research and test quality control procedures to reduce defects in production.
- Adjust and optimize machining equipment based on measurement protocols and contribute independently to modifications and production changes
- Demonstrate expertise in tool exchange, machinery alignment adjustments, and prototype production, ensuring adherence to quality standards and meticulous inspection documentation for top-tier product quality
- Play a crucial role in optimizing processes, actively contributing to improvements, and adapting proactively to evolving production needs.
Student Consultant
Panda Consulting- Pioneer Labs
09.2021 - 09.2023
- Strategized multiple projects using Agile framework methodologies
- Facilitated a project associated with digital transformation in an educational institute
- Implemented data-driven decision-making processes that informed resource allocation and prioritization of business opportunities.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Created and analyzed business cases.
- Developed a reputation for delivering high-quality results under tight deadlines, consistently meeting or exceeding client expectations.
- Championed the adoption of digital transformation initiatives across the organization, resulting in streamlined operations and increased agility.
- Created and optimized records management strategies to coordinate and protect information.
- Achieved targeted revenue growth by implementing effective sales strategies and tactics.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Identified appropriate marketing channels and target customers for campaigns.
- Created and managed project plans, timelines and budgets.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
QA Tester (Working Student)
WeShyft GmbH
03.2023 - 08.2023
- Developed end-to-end testing procedures for software products
- Developed automated test suites to ensure quality and accuracy of software features
- Collaborated with developers to find root causes of software bugs and issues
- Tested the functionality of new features for the company's application
- Very good understanding of API testing and UI/UX testing
- Developed and executed test plans and scripts to identify and document software defects
- Provided timely feedback to developers on identified issues, enabling rapid resolution of bugs before launch deadlines.
- Developed data management plans to collect, manage, and analyze data
- Prepared weekly sprint planning tasks for the software development team
- Operated the ticketing system for the software development team
- Evaluated test results and generated reports for the software development team
- Developed and implemented quality assurance processes and procedures to ensure software quality
- Assisted the software development team with deploying new features
- Researched and created a flowchart for developing new Artificial Intelligence features for the company's software application
- Worked alongside sustainability consultants to write ESG and carbon accounting reports.
- Supported post-release activities including troubleshooting customer-reported issues and coordinating with the development team for quick resolutions.
- Kept scripts and test cases updated with current requirements.
- Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.
- Improved software quality by executing comprehensive test plans and meticulously documenting results.
Mechanical Engineer
Cocoa Touton Processing Company
10.2020 - 07.2021
- Studied and participated in daily preventive, predictive, and corrective maintenance of machines in the cocoa processing plant
- Managed a project to install and launch a new automated system for multiple machines, resulting in the improvement of production efficiency and the reduction of downtime by over 30%
- Developed and maintained project Bill of Materials (BOM)
- Prepared daily maintenance intervention reports for the management staff
- Used FMEA methodology and guidelines to restructure preventive maintenance procedures for all mechanical and electrical plant equipment
- Used reliability engineering ideologies to predict mechanical and electrical breakdowns to reduce downtime
- Conducted root cause analysis for equipment features and implemented corrective and preventive actions on broken-down machinery as well as countermeasures
- Performed ISO 9001-certified audits
- Developed problem-solving resolutions for technical quality inspections
- Participated in the installation of new plant machinery
- Set up automation frameworks, tools, and methodology for newly installed equipment
- Identified and resolved hardware and software obstacles while overseeing work processes
- Undertook training for planning and project management
- Planned project schedules
- Liaised with project managers to solve staffing issues on projects
- Organized files and documentation for projects and maintenance activities conducted by the technical department.
Business Development/Senior Operations Manager
Double Anointing Company Limited
02.2016 - 07.2021
- I served as the head of operations for a Medium-sized company dealing in multiple businesses in real estate, retail, mining, transport, and agriculture
- Prepared sales presentations for clients showing success and credibility of products from the stone quarry
- Worked closely with other stakeholders to immediately address issues and implement effective solutions
- Reviewed financial reports and reconciled accounts to keep information current and accurate
- Conferred with other managers, technical personnel, and team leaders to coordinate efficient site work and maintain tight schedules
- Developed and tracked KPIs for multiple projects and operations in the mining, real estate, transport and retail businesses
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Engage professionally with customers to build rapport and nurture relationships
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated contracts with vendors and suppliers to obtain the best pricing and terms for mining, transport, and retail businesses.
- Implemented effective customer service surveys to encourage feedback
- Cross-trained in multiple business sectors to maximize operational knowledge
- Organized goods in warehouses to enhance day-to-day productivity
- Scheduled and undertook the inventory of goods in warehouses for the retail business
- Provided advice, direction, and regular feedback on performance to motivate teamwork.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
Master of Science - Industrial Engineering & International Management
Hochschule Fresenius University of Applied Sciences
Berlin, Germany 05.2021 - 05.2023
Bachelor of Science - Mechanical Engineering
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana 05.2016 - 05.2020
Skills
Microsoft Office Suite and its Google and Mac equivalents
Computer Programming (Java,Python, C# and R)
CAD/CAM (AutoCAD, NX8)Operating System Experience (Windows/Mac/Linus)Enterprise Resource Planning (SAP)Lean Six Sigma Methodologies
Agile Methodologies (SCRUM)Machine Learning & Artificial IntelligenceAPI Testing
Project Implementation
ISO 9000 standards
Corrective and Preventive Actions
Defect monitoring
Test implementation
Software Defect Documentation
Selenium
Test Planning
Manual Testing
Automated testing
Certification
Lean Six Sigma Yellow Belt, https://www.udemy.com/certificate/UCb50e8860-9d13-4160-9ab527ef2261faf8/
Timeline
Industrial Engineer
BMW Group
10.2023 - Current
QA Tester (Working Student)
WeShyft GmbH
03.2023 - 08.2023
Student Consultant
Panda Consulting- Pioneer Labs
09.2021 - 09.2023
Master of Science - Industrial Engineering & International Management
Hochschule Fresenius University of Applied Sciences
05.2021 - 05.2023
Mechanical Engineer
Cocoa Touton Processing Company
10.2020 - 07.2021
Bachelor of Science - Mechanical Engineering
Kwame Nkrumah University of Science And Technology
05.2016 - 05.2020
Business Development/Senior Operations Manager
Double Anointing Company Limited
02.2016 - 07.2021