Leslie Benson
Berlin,BE
Summary
Resourceful and dedicated mechanical engineer, well-versed in evaluating challenges and developing actionable resolutions. A hardworking, meticulous, and results-oriented professional with experience in Project Management, Manufacturing, Quality Assurance, and Maintenance, as well as strengths in communication and collaboration with cross-functional teams to deliver high-quality products.
Overview
8
8
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Industrial Engineer
BMW Group
10.2023 - Current
- Conduct multiple quality control tests on shafts to ensure BMW and industry quality standards on each finished crank and cam shaft.
- Operate and maintain machining equipment for efficient and accurate production of premium motorcycle components like shafts, crank casing, and engine blocks in mechanical manufacturing.
- Operate computer-assisted engineering software and equipment to perform engineering tasks.
- Collaborate with the Quality Assurance team to research and test quality control procedures to reduce defects in production.
- Adjust and optimize machining equipment based on measurement protocols and contribute independently to modifications and production changes
- Demonstrate expertise in tool exchange, machinery alignment adjustments, and prototype production, ensuring adherence to quality standards and meticulous inspection documentation for top-tier product quality
- Play a crucial role in optimizing processes, actively contributing to improvements, and adapting proactively to evolving production needs.
Student Consultant
Panda Consulting- Pioneer Labs
09.2021 - 09.2023
- Strategized multiple projects using Agile framework methodologies
- Facilitated a project associated with digital transformation in an educational institute
- Implemented data-driven decision-making processes that informed resource allocation and prioritization of business opportunities.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Created and analyzed business cases.
- Developed a reputation for delivering high-quality results under tight deadlines, consistently meeting or exceeding client expectations.
- Championed the adoption of digital transformation initiatives across the organization, resulting in streamlined operations and increased agility.
- Created and optimized records management strategies to coordinate and protect information.
- Achieved targeted revenue growth by implementing effective sales strategies and tactics.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Identified appropriate marketing channels and target customers for campaigns.
- Created and managed project plans, timelines and budgets.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
QA Tester (Working Student)
WeShyft GmbH
03.2023 - 08.2023
- Developed end-to-end testing procedures for software products
- Developed automated test suites to ensure quality and accuracy of software features
- Collaborated with developers to find root causes of software bugs and issues
- Tested the functionality of new features for the company's application
- Very good understanding of API testing and UI/UX testing
- Developed and executed test plans and scripts to identify and document software defects
- Provided timely feedback to developers on identified issues, enabling rapid resolution of bugs before launch deadlines.
- Developed data management plans to collect, manage, and analyze data
- Prepared weekly sprint planning tasks for the software development team
- Operated the ticketing system for the software development team
- Evaluated test results and generated reports for the software development team
- Developed and implemented quality assurance processes and procedures to ensure software quality
- Assisted the software development team with deploying new features
- Researched and created a flowchart for developing new Artificial Intelligence features for the company's software application
- Worked alongside sustainability consultants to write ESG and carbon accounting reports.
- Supported post-release activities including troubleshooting customer-reported issues and coordinating with the development team for quick resolutions.
- Kept scripts and test cases updated with current requirements.
- Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.
- Improved software quality by executing comprehensive test plans and meticulously documenting results.
Mechanical Engineer
Cocoa Touton Processing Company
10.2020 - 07.2021
- Studied and participated in daily preventive, predictive, and corrective maintenance of machines in the cocoa processing plant
- Managed a project to install and launch a new automated system for multiple machines, resulting in the improvement of production efficiency and the reduction of downtime by over 30%
- Developed and maintained project Bill of Materials (BOM)
- Prepared daily maintenance intervention reports for the management staff
- Used FMEA methodology and guidelines to restructure preventive maintenance procedures for all mechanical and electrical plant equipment
- Used reliability engineering ideologies to predict mechanical and electrical breakdowns to reduce downtime
- Conducted root cause analysis for equipment features and implemented corrective and preventive actions on broken-down machinery as well as countermeasures
- Performed ISO 9001-certified audits
- Developed problem-solving resolutions for technical quality inspections
- Participated in the installation of new plant machinery
- Set up automation frameworks, tools, and methodology for newly installed equipment
- Identified and resolved hardware and software obstacles while overseeing work processes
- Undertook training for planning and project management
- Planned project schedules
- Liaised with project managers to solve staffing issues on projects
- Organized files and documentation for projects and maintenance activities conducted by the technical department.
Business Development/Senior Operations Manager
Double Anointing Company Limited
02.2016 - 07.2021
- I served as the head of operations for a Medium-sized company dealing in multiple businesses in real estate, retail, mining, transport, and agriculture
- Prepared sales presentations for clients showing success and credibility of products from the stone quarry
- Worked closely with other stakeholders to immediately address issues and implement effective solutions
- Reviewed financial reports and reconciled accounts to keep information current and accurate
- Conferred with other managers, technical personnel, and team leaders to coordinate efficient site work and maintain tight schedules
- Developed and tracked KPIs for multiple projects and operations in the mining, real estate, transport and retail businesses
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Engage professionally with customers to build rapport and nurture relationships
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated contracts with vendors and suppliers to obtain the best pricing and terms for mining, transport, and retail businesses.
- Implemented effective customer service surveys to encourage feedback
- Cross-trained in multiple business sectors to maximize operational knowledge
- Organized goods in warehouses to enhance day-to-day productivity
- Scheduled and undertook the inventory of goods in warehouses for the retail business
- Provided advice, direction, and regular feedback on performance to motivate teamwork.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
Master of Science - Industrial Engineering & International Management
Hochschule Fresenius University of Applied Sciences
Berlin, Germany 05.2021 - 2023.05
Bachelor of Science - Mechanical Engineering
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana 05.2016 - 2020.05
Skills
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Certification
Lean Six Sigma Yellow Belt, https://www.udemy.com/certificate/UCb50e8860-9d13-4160-9ab527ef2261faf8/
Timeline
Industrial Engineer
BMW Group
10.2023 - Current
QA Tester (Working Student)
WeShyft GmbH
03.2023 - 08.2023
Student Consultant
Panda Consulting- Pioneer Labs
09.2021 - 09.2023
Master of Science - Industrial Engineering & International Management
Hochschule Fresenius University of Applied Sciences
05.2021 - 2023.05
Mechanical Engineer
Cocoa Touton Processing Company
10.2020 - 07.2021
Bachelor of Science - Mechanical Engineering
Kwame Nkrumah University of Science And Technology
05.2016 - 2020.05
Business Development/Senior Operations Manager
Double Anointing Company Limited
02.2016 - 07.2021
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