Let Antonia-Carmen
Dittelbrunn , Hambach
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
2
2
years of professional experience
Work History
Dispatch Manager
Performance Logistics Gmbh.
04.2022 - 06.2023
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Reported to management operational activities and maintained current records.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Scheduled and organized delivery routes.
- Provided customers with information on products and services.
Receptionist
SC. Motel Silvia SRL.
06.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Technical Highschool "Dacia"
Caransebes , Romania08.2020
Skills
- Effective Communication
- Workflow Processes
- Employee Performance Reviews
- Customer Experience
- Critical Thinking
- Schedule Coordination
Languages
English
Upper intermediate (B2)
Timeline
Dispatch Manager
Performance Logistics Gmbh.
04.2022 - 06.2023
Receptionist
SC. Motel Silvia SRL.
06.2021 - 08.2021
High School Diploma -
Technical Highschool "Dacia"
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