Liberty Bahmou
Administrative Assistant/ Customer Service/ Logistics Coordinator
Newark,DE
Summary
Motivated professional with extensive experience in customer service, sales, logistics, and administrative tasks. Providing 5+ years of exceptional support directly to CEO's and higher management personnel. Organized and dedicated administrative assistant offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
2
2
Certificates
Work History
Administrative Assistant/Inside Sales
Quantum Polymers
11.2023 - Current
- Providing direct administrative support to the Director of Operations, President, and CEO
- Supporting on a high-level project with the CEO and President
- Resolving any issues or delays that occur in the new software creation
- Work with software programs such as Quickbooks, Microsoft, Excel, Gmail, QPS
- Managing financial transactions and accounts using QuickBooks
- Maintaining accurate and up-to-date financial records
- Communicate with customers regarding order status, inventory, pricing, and shipment tracking
- Maintaining a high level of product knowledge to provide accurate information to customers
- Process customer sales order
- Generating invoices accurately and efficiently
- Managing and organizing office operations
- Maintaining filing systems and databases both physically and electronically
- Coordinating and managing the transportation and distribution of high-level manufactured machine parts domestically and internationally
- Managing all freight transportation using UPS, FedEx, A.Duie Pyle, XPO, R&L, WWE, etc
- Oversees the distribution with daily mail, UPS, FedEx, etc
- Ensuring compliance with regulations and safety standards in logistics operations
- Tracking shipments and ensuring timely delivery to customers
- Analyzing logistics data to optimize transportation routes and reduce costs
- Handling documentation and paperwork related to shipping and receiving
- Resolving any issues or delays in the logistics process efficiently
- Developing and implementing strategies to improve efficiency and reduce costs
- Communicating with internal teams, suppliers, and customers to ensure smooth operations
- Analyzing data and generating reports to track key performance metrics.
Administrative Office Assistant
Turner Farms Services LLC
07.2020 - 02.2023
- Handled incoming and outgoing communication, including emails, phone calls, and faxes
- Assisted in maintaining accurate financial records, processing and recording financial transactions such as invoices, payments, and expenses in Quickbooks
- Perform monthly bank reconciliations
- Managed filing system, entered data and completed other clerical tasks.
- Updated customer records and maintained accurate sales reports
- Maintained filing system ensuring proper organization and easy retrieval of documents
- Managed office supplies and inventory, anticipating ordering needed items
- Scheduling appointments and meetings
- Assisted in budget tracking and expense reporting
- Collaborated with team members to improve office efficiency and productivity
- Assisting with recruitment processes, such as posting job openings and scheduling interviews
- Maintaining employee records and updating HR databases
- Assisting with onboarding new employees
- Handling employee inquiries and providing support on HR-related issues
- Assisting with payroll and benefits administration as needed
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisting with the development and implementation of HR policies and procedures
- Managed transportation and distribution of goods
- Ensuring compliance with regulations and safety standards in logistic operations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Assisted development and implementation of new administrative procedures.
Scheduling Coordinator
Energy Services Group
05.2018 - 07.2018
- Coordinating and scheduling service appointments at various locations
- Assigning field service technicians to specific jobs based on expertise and availability
- Communicating with customers to confirm appointment details and address any concerns
- Managing service schedules to maximize efficiency and minimize travel time for technicians
- Updating scheduling software or systems with accurate appointment information
- Resolving scheduling conflicts in a timely and professional manner
- Responding to customer inquiries via phone, email, or chat in a timely and professional manner.
Executive Administrative Assistant
AB Group Packaging
08.2015 - 10.2017
- Provided direct administrative support to the CEO and senior management on daily tasks
- Oversaw both accounts payable and accounts receivable using QuickBooks, ensuring efficiency and accuracy
- Handled financial transactions including invoice processing, payment collections, expense reports, and reconciliations for all clients and vendors
- Personally took checks and payments to the bank
- Oversaw filing systems and sharing efficient retrieval of documents
- Handling general administrative duties, such as drafting correspondence and managing calendars, scheduling travel arrangements for the CEO, prepared reports presentations, other documentation as required
- Managed all bookkeeping and clerical work such as ordering supplies needed for daily office and warehouse use
- Manage correspondence, emails, phone calls, and ensuring timely responses
- Managed new hire onboarding process, including performing background checks ensuring confidentiality
- Handling employee inquiries and providing support on HR-related issues such as reports and procedures
- Maintaining employee records and updating HR databases
- Assisting with onboarding new employees and coordinating training programs.
Education
High School Diploma -
Keystone Charter High School
Greenville, PA 05.2013 -
Skills
Continuous Improvement
undefinedCertification
5-S Methodology Principle Training
Timeline
Administrative Assistant/Inside Sales
Quantum Polymers
11.2023 - Current
Administrative Office Assistant
Turner Farms Services LLC
07.2020 - 02.2023
Scheduling Coordinator
Energy Services Group
05.2018 - 07.2018
Executive Administrative Assistant
AB Group Packaging
08.2015 - 10.2017
High School Diploma -
Keystone Charter High School
05.2013 -
Additional Information - References
Kathie Cerchio - President of Quantum Polymers
(302) 737 - 7012
Nicole DiMenco - Director of Operations at Quantum Polymers
(302) 737 - 7012
Jeff Turner - Co-Owner of Turner Farms Services LLC/ J&W Transport LLC
(302) 593 - 8484
Max Otcheraddo - Franchise Owner of Floor Shield of Delaware
(303) 898 - 0208
Betsy Montalvo - HR Manager at Energy Service Group
(302) 324 - 8400
Additional Information - References
Kathie Cerchio - President of Quantum Polymers
(302) 737 - 7012
Nicole DiMenco - Director of Operations at Quantum Polymers
(302) 737 - 7012
Jeff Turner - Co-Owner of Turner Farms Services LLC/ J&W Transport LLC
(302) 593 - 8484
Max Otcheraddo - Franchise Owner of Floor Shield of Delaware
(303) 898 - 0208
Betsy Montalvo - HR Manager at Energy Service Group
(302) 324 - 8400
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