Lina Gabriela Ortega Pérez
Resumen profesional
A front desk professional with exceptional customer service and administrative skills, dedicated to providing guests with an unforgettable experience. I am able to efficiently handle multiple tasks in fast-paced environments, work well under pressure, and collaborate effectively with others. I am proactive and deeply committed to my values.
Datos destacados
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Experiencia
Language school
VHS
Múnich
2025.11 - 2026.11
- German language tutoring to build on basic knowledge and improve proficiency.
Au pair
Cultural Exchange Program
Múnich
2024.11 - 2025.11
- Experience in an international and multicultural environment. Improved my English and German language skills, as well as developed my communication, organizational, and problem-solving skills.
Hotel receptionist
Hotel Holiday Inn
Cúcuta
2021.12 - 2024.12
- Performing duties such as checking guests in, checking guests out, handling the cash register (cash and card payments), providing general information about the hotel and our services, assisting international guests, and conducting nightly audits.
Formación
Hotel and Tourism Management -
Fundación de Estudios Superiores Comfanorte
Cúcuta 2019.02 - 2023.09
Enfatiza tus habilidades clave
- Customer service
- Multilingual communication
- Reservation Management
- Expertise in hospitality and tourism
- Nightly audits
- Cash register operation
Diplomas
- Technical high school graduate, Instituto Técnico Mercedes Ábrego, 11/01/18
- Hotel and Tourism Management, Fundación de Estudios Superiores Comfanorte, 09/01/23
- Employment Certificate, Hotel Holiday Inn Cúcuta, 01/01/23
- American and British Academy - ABA English, 03/01/24
- Inglés B2-C1 Advanced, 03/01/24
- ÖSD German Test A1, 06/01/24
- VHS School - German A2.2 Intensive course, 12/01/25
- VHS School - German B1.1 Intensive course, 10/07/26
Idiomas
Spanish
Experto
English
Avanzado
German
Intermedio
Cronología
Language school
VHS
2025.11 - 2026.11
Au pair
Cultural Exchange Program
2024.11 - 2025.11
Hotel receptionist
Hotel Holiday Inn
2021.12 - 2024.12
Hotel and Tourism Management -
Fundación de Estudios Superiores Comfanorte
2019.02 - 2023.09