Linda Zaremba
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
8
8
years of professional experience
Work History
FOH Teamleader
Zum Lausbub
04.2024 - 11.2024
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Balanced cash registers accurately at the end of each shift, demonstrating meticulous attention to detail.
- Trained new FOH staff members on company policies and procedures, fostering a team-oriented work environment.
Breakfast Management
Hotel Ibis
01.2023 - 03.2024
- Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
- Serviced guests with food and beverage requirements.
- Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
- Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
FOH Teamleader
The Hilton Garden Inn
07.2022 - 07.2023
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Maintained open lines of communication between FOH supervisors, BOH managers, and owners for successful collaboration on daily operations.
- Analyzed reservation trends for better resource allocation during peak periods.
- Planned and executed promotions and special events in close collaboration with management.
Watchmaker
Watchmaker Albany
05.2021 - 07.2023
- Conducted regular inventory checks, ordering necessary parts and supplies to maintain optimal workshop efficiency.
- Demonstrated exceptional attention to detail while assembling intricate mechanical movements, ensuring accurate timekeeping performance.
- Built strong relationships with suppliers, negotiating better prices while maintaining the highest quality standards for replacement parts.
Service Techniker/Barista
The Naked Bean Coffee Roasters
05.2021 - 09.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
FOH-Manager
Majuba Bistro
01.2020 - 01.2021
Grading Manager
JP Ayres & Sons
01.2019 - 01.2020
FOH Staff
Café del Sol
01.2018 - 01.2019
Watchmaker
Kolanus Watches and Jewellery
01.2017 - 01.2018
Education
Bachelors -
Goldsmith & Watchmaking School
Pforzheim, Germany09.2017
Skills
- Flexibility
- Customer Service
- Time Management
- Multitasking
- Organizational Skills
- Teamwork
- POS Systems
- Fluent in English
- Problem solving
- Opening and closing duties
Training
- Training as a watchmaker, Watchmaking school in Pforzheim, 01/01/17, 12/31/18
- Training as a team leader, Hilton Garden Inn, 01/01/17, 12/31/18
Timeline
FOH Teamleader
Zum Lausbub
04.2024 - 11.2024
Breakfast Management
Hotel Ibis
01.2023 - 03.2024
FOH Teamleader
The Hilton Garden Inn
07.2022 - 07.2023
Watchmaker
Watchmaker Albany
05.2021 - 07.2023
Service Techniker/Barista
The Naked Bean Coffee Roasters
05.2021 - 09.2021
FOH-Manager
Majuba Bistro
01.2020 - 01.2021
Grading Manager
JP Ayres & Sons
01.2019 - 01.2020
FOH Staff
Café del Sol
01.2018 - 01.2019
Watchmaker
Kolanus Watches and Jewellery
01.2017 - 01.2018
Bachelors -
Goldsmith & Watchmaking School
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