Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Mayberry

Lawton

Summary

Dynamic and detail-oriented sales operations manager with a proven track record of driving revenue growth, building high-performing teams, and ensuring operational excellence. Adept at leveraging a strong sales acumen to establish and implement strategic business goals that align with organizational objectives. Possesses strong communication skills, both verbal and written, and a positive attitude with a willingness to learn and grow within the travel industry.

Overview

14
14
years of professional experience

Work History

Task Supervisor

Serco Inc
08.2017 - Current
  • Utilized advanced communication and presentation skills to effectively convey complex information to diverse audiences, including clients and stakeholders.
  • Cultivated strong relationships with stakeholders, clients, and team members, fostering partnerships and ensuring successful outcomes.
  • Led and managed complex projects, overseeing timelines, resources, and deliverables to achieve business objectives.
  • Implemented industry best practices in sales management, including performance tracking, goal setting, and sales team coaching, resulting in enhanced productivity and sales performance.
  • Proactively identified opportunities for process improvement, operational efficiency, and cost optimization through data analysis and performance evaluation.

Team Manager

Cognosante
11.2013 - 07.2017
  • Analyzed sales trends, identified root causes, patterns, and opportunities for improvement, and presented data-driven solutions to drive sales performance.
  • Built and maintained strong and professional working relationships with clients and program managers, ensuring ongoing sales success.
  • Conducted interviews, recruiting missions, job fairs, and onboarding procedures to attract top sales talent.
  • Fostered a culture of innovation and collaboration, leading to the implementation of new sales strategies and the development of high-performing sales teams.
  • Provided guidance and coaching within a complex business environment, supporting multiple matrixed organizations to drive sales and revenue growth.

General Manager

CVS Pharmacy
06.2012 - 10.2013
  • Accountable for the store group's operational performance, including profit & loss management and management of store teams, with a focus on driving sales and meeting revenue targets.
  • Developed and executed sales building programs to increase store profitability and customer satisfaction.
  • Developed collaborative partnerships with regional and area support to implement sales promotions and marketing initiatives, driving foot traffic and sales growth.
  • Led, engaged, and developed store management team through accountability plans, sales training, and coaching, resulting in improved sales performance and customer service.

Manager

Chili’s
06.2010 - 03.2012
  • Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and reviews, implementing production, productivity, quality, and guest service standards to drive sales growth.
  • Adapted quickly and made effective decisions in a rapidly changing environment, leveraging sales insights to drive revenue growth.
  • Conducted audits to ensure adherence to sales processes and standards, identifying areas for improvement and implementing corrective measures.
  • Utilized sales techniques and upselling strategies to increase average check sizes and boost overall sales revenue

Education

Health Data and Communications Data Certification -

Serco North America
Lawton, OK

Services Eligibility Support PMO - undefined

Lawton, OK

Conflict Resolution Training - undefined

Serco North
Lawton, OK

ASBA - undefined

Education Cameron University
Lawton, OK

High School Diploma -

Lawton High School
Lawton, OK

Cognosante Leadership Development -

Falls Church, VA

Authentic Leadership Certification Center for Medicaid and -

Medicare
Falls Church, VA

Skills

  • Detail-oriented
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office suite
  • Strong team player
  • Positive attitude and willingness to learn
  • Fluent in English

Timeline

Task Supervisor

Serco Inc
08.2017 - Current

Team Manager

Cognosante
11.2013 - 07.2017

General Manager

CVS Pharmacy
06.2012 - 10.2013

Manager

Chili’s
06.2010 - 03.2012

Health Data and Communications Data Certification -

Serco North America

Services Eligibility Support PMO - undefined

Conflict Resolution Training - undefined

Serco North

ASBA - undefined

Education Cameron University

High School Diploma -

Lawton High School

Cognosante Leadership Development -

Authentic Leadership Certification Center for Medicaid and -

Medicare

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Lindsay Mayberry