Summary of Qualifications
Overview
Work History
Education
Skills
Timeline

Lisa Clark

Atlantic General Hospital
Millsboro
7
years of professional experience

Dynamic professional with extensive experience in providing exceptional administrative, medical and customer service support. Recognized for a self-motivated approach and strong decision-making abilities, complemented by exceptional problem-solving skills and meticulous attention to detail. Proven track record of effective communication with diverse stakeholders in team environments, ensuring high levels of customer satisfaction while managing sensitive information in compliance with company policies and federal regulations. Proficient in a variety of software applications, including Word, Excel, PowerPoint and various financial systems, enabling efficient task management and project execution.

Work History

Front Desk Imaging

2 Years 8 Months
Atlantic General Hospital | 06.2023 - 02.2026
  • Worked effectively in fast-paced environments.
  • Adapted quickly to changing situations in a busy workplace.
  • Quickly learned new processes and adapted to changing tasks.
  • Check in Patients ensuring company privacy and policies procedures
  • Review of Testing order ensuring of proper coding for billing
  • Process next day work schedules

Front Desk

6 Months
OASD | 11.2020 - 05.2021
  • Front Desk Check in / Check out for 11 providers
  • Schedule/ Reschedule Appointment
  • Input/scan insurance documents and identification ID
  • Verify patient paper work
  • Collect co-pays
  • Insurance verification
  • Covid 19 screening /Temperature recording
  • Electronic Records (Managed electronic health records system)
  • Update patient Data

MOA

1 Year 6 Months
TidalHealth Primary Care | 05.2019 - 11.2020
  • Check In and Check out patients
  • Verify all demographics, update
  • Insurance verification
  • Schedule appointments
  • Schedule Testing
  • DHIN
  • Co-Payments Reconcile end of day
  • Answer Phones
  • Televox (verify next day appts.)
  • Reschedule Queue
  • Scan insurance cards, ID, Licenses and documents

Education

High School Diploma

St. Marks High School | Wilmington | 06-1976

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving

Timeline

Front Desk Imaging

Atlantic General Hospital
06.2023 - 02.2026Read More

Front Desk

OASD
11.2020 - 05.2021Read More

MOA

TidalHealth Primary Care
05.2019 - 11.2020Read More

St. Marks High School

High School Diploma
Read More
Lisa Clark