Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa K. Tinti

Kaiserslautern,RP

Summary

Detail-oriented Host Nation Patient Liaison with extensive medical services background as a paramedic and anaesthesia nurse, years of experience in healthcare, strong work ethic and advanced organizational and problem-solving skills is ready to bring 22 years of relevant work experience to your team.

Talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

A great variety of knowledge and skills in all different kind of situations (also high-pressure) or dynamic environments is showing in my work experience.

My personal goal is to keep educating myself and improving my knowledge and skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Host Nation Patient Liaison

U.S. Army
01.2024 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Anaesthesia Nurse

Westpfalz-Klinikum GmbH
05.2020 - 12.2023
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

Paramedic

DRK Rettungsdienst Westpfalz GmbH
05.2002 - 05.2020
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
  • Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
  • Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Administered first-aid treatment to reduce pain and minimize risk of complications.
  • Liaised with police, fire department and other emergency responders to manage emergency scenes.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
  • Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
  • Placed patients on backboards or stretchers to safely load into ambulance.

Education

Associate of Arts - Health Services / Paramedical Technologies

Bildungsinstitut Des DRK-Landesverbandes Rheinland
Mainz, Germany
10.2005

GED -

Gymnasium Am Rittersberg
Kaiserslautern, Germany
03.2002

Skills

  • Customer Service
  • Multitasking proficiency
  • Effective Time Management
  • Team player mentality
  • Exceptional communication
  • Detail Oriented
  • Problem-solving abilities
  • Active Listening
  • Problem Resolution
  • Conflict Resolution
  • Patient Care
  • Critical decision-making skills

Certification

  • Safety representative
  • Drug officer
  • Specialist in intensive care transportation
  • First-Aid instructor
  • Officer in organizational management in civil protection of the city of Kaiserslautern
  • Clerk for german healthcare billing

Timeline

Host Nation Patient Liaison

U.S. Army
01.2024 - Current

Anaesthesia Nurse

Westpfalz-Klinikum GmbH
05.2020 - 12.2023

Paramedic

DRK Rettungsdienst Westpfalz GmbH
05.2002 - 05.2020

Associate of Arts - Health Services / Paramedical Technologies

Bildungsinstitut Des DRK-Landesverbandes Rheinland

GED -

Gymnasium Am Rittersberg

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Lisa K. Tinti