Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lora Tserovska

Rehoboth Beach

Summary

Efficient worker with proven ability to maintain high productivity and swiftly complete tasks. Specialized in table clearing, dish sanitization, and maintaining dining area cleanliness. Strong time management and teamwork skills contribute to smooth restaurant operations and positive guest experiences. Highly motivated and adaptable, with a strong work ethic and exceptional interpersonal skills, ready to support organizational goals in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Busser/Food Runner

Atlantic Sands Hotel
Rehoboth Beach
06.2025 - Current
  • Maintained cleanliness of dining areas, including floors and table settings.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Monitored supply levels of napkins, silverware, and glassware throughout shifts.
  • Responded promptly to guest requests, enhancing overall dining experience.
  • Bussed and reset tables in an orderly fashion.
  • Maintained a friendly attitude towards customers at all times.
  • Took initiative to help others whenever necessary.
  • Communicated effectively with kitchen staff to coordinate timely food delivery.

Restaurant Hostess

Atlantic Sands Hotel
Rehoboth Beach
05.2025 - 05.2025
  • Managed reservations efficiently to optimize seating arrangements.
  • Coordinated with waitstaff to ensure smooth dining service flow.
  • Maintained cleanliness and organization of the host area at all times.
  • Trained new team members on hosting procedures and customer service standards.
  • Monitored dining room activities to ensure timely seating and service delivery.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Server

Mehana "Pri Hadzhiata"
Sofia, Bulgaria
03.2025 - 05.2025
  • Provided friendly and efficient service to guests throughout dining experience.
  • Delivered exceptional customer service while addressing guest inquiries promptly.
  • Supported team members during busy shifts to enhance service flow.
  • Adhered to health and safety regulations while serving food and beverages.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.

Quality Assurance Specialist

Apyx Medical
Sofia, Bulgaria
03.2024 - 03.2025
  • Conducted quality inspections on products to ensure compliance with standards.
  • Collaborated with cross-functional teams to identify and resolve quality issues.
  • Maintained accurate records of inspections and test results for audits.
  • Developed and maintained quality assurance protocols, processes and procedures.

Human Resources Specialist

Apyx Medical
Sofia, Bulgaria
08.2023 - 03.2024
  • Supported benefits administration and employee inquiries
  • Maintained employee records and HR databases
  • Developed job descriptions with department managers
  • Managed conflict resolution and employee relations issues
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Provided essential support to address individual HR needs of employees.
  • Created training materials for new hires and provided orientation sessions.

Education

BBA - Business Administration

Sofia University "St. Kliment Ohridski"
Sofia, Bulgaria
09-2028

High School Diploma -

108 School "Nikola Belovezhdov"
Sofia, Bulgaria
06-2024

Skills

  • Time management and strategic planning
  • Guest relations and restaurant etiquette
  • Working under pressure
  • Positive attitude and memory retention
  • Professional appearance
  • Customer service and support
  • Conflict resolution strategies
  • Effective problem solving
  • Mentoring and coaching
  • Efficient movement techniques
  • Team collaboration skills
  • Menu memorization expertise
  • Strong work ethic
  • Quick learner adaptability
  • Opening and closing procedures management
  • Service station maintenance

Languages

Bulgarian
Native/ Bilingual
English
Full Professional

Timeline

Busser/Food Runner

Atlantic Sands Hotel
06.2025 - Current

Restaurant Hostess

Atlantic Sands Hotel
05.2025 - 05.2025

Server

Mehana "Pri Hadzhiata"
03.2025 - 05.2025

Quality Assurance Specialist

Apyx Medical
03.2024 - 03.2025

Human Resources Specialist

Apyx Medical
08.2023 - 03.2024

BBA - Business Administration

Sofia University "St. Kliment Ohridski"

High School Diploma -

108 School "Nikola Belovezhdov"

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Lora Tserovska