Loredana Nita

My job includes customer support,offering different support for our customers.I was offering support via phone calls,emails in French and Spanish but I do speak English and italian as well,I was solving different problems that our customers had with their computers,programs,VPN,scanners,everything that we could solve by going inside their PC’s.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.