Loreen Ongwena
Nairobi
Summary
Dynamic and detail-oriented Personal Assistant with extensive experience in administrative support and social media management. Demonstrates excellent organizational skills and the ability to manage multiple tasks efficiently. Known for maintaining a professional demeanor and delivering high-quality work under pressure. Experienced in strategic planning, digital marketing, and customer engagement, with a proven ability to enhance brand awareness and achieve business goals. Proficient in Microsoft Office and various productivity tools, with a strong foundation in project management and client relations.
Overview
4
4
years of professional experience
Work History
Transport and Logistics Manager / Marketing Executive
Calvin Tours and Safaris LTD (Kisumu Branch)
05.2023 - Current
- Managed fleet operations and controlled costs
- Supervised personnel and tracked performance
- Handled vendor contracts and acquired tenders
- Integrated new technologies into logistics programs
- Planned and promoted company events
- Conducted digital marketing and managed brand promotion
- Created and managed content
- Researched and implemented market trends
- Developed marketing strategies and partnerships
- Provided exceptional customer service and maintained records.
Personal Assistant / Social Media Manager
House of Linen
09.2020 - 07.2022
- Organized and maintained personal and professional documentation
- Handled customer inquiries, promoting satisfaction and business continuity
- Managed confidential information with discretion
- Facilitated communication through email and other correspondence
- Coordinated with internal departments, vendors, and contractors
- Expanded client base through networking
- Boosted customer engagement on social media platforms
- Created and managed marketing content, including blogs and promotional materials
- Analyzed social media and marketing campaign results
- Developed and implemented strategies to grow social media presence
- Responded to follower queries and monitored reviews
- Improved SEO through content optimization
- Engaged with users to strengthen brand relationships
- Conducted market research to identify trends and target audiences
- Supported executives with reports and presentations.
Education
Pilot and Flight Crew -
Kenya Aeronautical College
High School Diploma -
Vanessa Grant Girl's School
Skills
- Communication (Verbal and Written)
- Cultural Awareness
- Multitasking and Organization
- Food Processing and Kitchen Management
- Infant AED and CPR
- Public Speaking
- Policy Adherence
- Interpersonal and Guest Services
- Sales and Customer Service
- Emergency Care and Cleanliness
- Online Marketing and Social Media Strategies- Schedule and Time Management
- Administrative and Executive Support
- Networking and Relationship Building
- Interior Decorating and Event Coordination
- Content and Digital Asset Management
- Strategic Planning and Lead Development
- Project Management and Goal Setting
Professional Development
- Project Management - The American Embassy
- Computer Studies - Karatina Technical Institute
- Culinary Arts - The Kenya Utali College
Phone
+254 752 560 369, +254 757 919 501
References
Available upon request.
Languages
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Swahili
Bilingual or Proficient (C2)
Timeline
Transport and Logistics Manager / Marketing Executive
Calvin Tours and Safaris LTD (Kisumu Branch)
05.2023 - Current
Personal Assistant / Social Media Manager
House of Linen
09.2020 - 07.2022
Pilot and Flight Crew -
Kenya Aeronautical College
High School Diploma -
Vanessa Grant Girl's School
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