Louisa Ludlow-Williams
Berlin
Summary
Motivated and adaptable professional with experience in research, project coordination, and stakeholder engagement. Skilled in analysing information, managing tasks with accuracy, and supporting collaborative work across teams. Strong interpersonal and communication abilities with a proven capacity to adapt to new challenges. Passionate about using economics as a tool to address inequality, promote sustainable development, and support resilient communities.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Barista
Brammibals Donuts
Berlin, Germany
01.2025 - 09.2025
- Greeting customers in a warm and professional manor
- Efficiently preparing high quality speciality coffee and other beverages
- Ordering donuts and other stock
- Maintaining a high standard of cleanliness in cafe and bathrooms
- Ensuring smooth running of operations for the team
- Overseeing team workflow and encouraging upselling
Co-Founder
NTDH
Belfast, Northern Ireland
10.2022 - 04.2025
- Co-Founded "Nothing To Do Here”, a Social Media and Events Company with a digital brand focused on promoting weekly events in Belfast
- Curated and shared a diverse range of events, from crafts to clubbing, in a popular weekly roundup
- Successfully organised events collaborating with local businesses and artists
Team Lead
The Crepe Makers
Dromore, Northern Ireland
03.2022 - 08.2024
- Managed inventory and scheduling
- Liaised with events organisers to secure opportunities
- Provided high levels of customer service
- Fostered a positive work environment with regular team-building exercises
- Developed and implemented strategic processes for improved productivity and profitability
Policy Assistant
Federation of Small Businesses (FSB)
Belfast, Northern Ireland
06.2023 - 06.2024
- Worked within the policy team
- Assisted comms department on press releases and social media posts
- Organised events for high profile government officials
- Personal Assistant for Head of Northern Ireland and oversaw office operations
- Processed invoices and payment runs with complete accuracy
- Used Microsoft Word and other software tools to create documents and clear communications
Policy Assistant Intern
RSPB
Belfast, Northern Ireland
01.2023 - 06.2023
- Primarily focused on environmental policy in NI
- Co-ordinated and trained RSPB Youth Campaigners
- Worked with many in-house teams effectively
- Participated in staff meetings to discuss latest developments
Cleaning Manager
Airbnb
Belfast, Northern Ireland
06.2020 - 05.2023
- Managed the preparation and cleaning of Airbnb properties
- Allocated shifts to cleaners and provided on-site support for troubleshooting and resolving issues
- Coordinated with the owner to restock supplies, requiring strong communication, attention to detail, and flexibility
Admin Assistant
NHS
Belfast, Northern Ireland
04.2021 - 01.2022
- Worked in Belfast SSE COVID-19 vaccine centre
- Collected and managed patient data with accuracy and confidentiality
- Ensured patients felt safe and calm, balancing customer service with a focus on safety
Founder
Loulugh
Belfast, Northern Ireland
01.2020 - 01.2022
- Founded and operate a small sustainable fashion brand
- Design and create handmade clothing using locally sourced and recycled materials, with a focus on sustainability
- Developed skills in independent work, marketing, sourcing, and customer support, while managing all aspects of the business
- Maximised profits through strategic pricing adjustments and cost management techniques
- Nurtured industry relationships, facilitated collaboration opportunities
Front of House and Bartender
Made In Belfast
Belfast, Northern Ireland
10.2019 - 09.2020
- Provided excellent customer service in a busy restaurant environment
- Ran food and collaborated effectively with a larger team
- Managed bar duties, including preparing and serving drinks (including coffee), handling cash transactions, maintaining stock levels, and ensuring bar cleanliness
Home Delivery Manager
Supervalu
Comber, Northern Ireland
03.2020 - 07.2020
- Coordinated home deliveries for the supermarket, managing phone orders, emails, and customer inquiries
- Led a team responsible for picking and packing deliveries and ensured smooth communication with drivers
- Assisted on the shop floor and at cash registers when not handling delivery operations
Front of House Supervisor
Eat Street Vegan Restaurant
Belfast, Northern Ireland
03.2018 - 02.2019
- Supervised front-of-house staff, ensuring efficient service, accurate order-taking, and payment processing
- Provided exceptional customer service, addressing dietary needs, order recommendations, and customer inquiries
- Maintained a clean and welcoming environment, overseeing cleanliness during and after service
Front of House
Old School House Inn
Comber, Northern Ireland
06.2017 - 03.2018
- Served food, made drinks including cocktails and coffees, polished glasses and cutlery and ensured timely, accurate service at the pass
- Supervised and supported other waitstaff, ensuring high service standards in Michelin star restaurant
Education
BA(S) - Politics, Philosophy & Economics
Queen's University
Belfast, Northern Ireland 09.2021 - 06.2023
A Level - Geography, Maths & Biology
Strathearn School
Belfast01.2019
Skills
Critical analysis
Certification
Emergency First Aid at Work Level 3 Award (RQF), 07/20/19
Languages
French
Elementary
German
Beginner
Timeline
Barista
Brammibals Donuts
01.2025 - 09.2025
Policy Assistant
Federation of Small Businesses (FSB)
06.2023 - 06.2024
Policy Assistant Intern
RSPB
01.2023 - 06.2023
Co-Founder
NTDH
10.2022 - 04.2025
Team Lead
The Crepe Makers
03.2022 - 08.2024
BA(S) - Politics, Philosophy & Economics
Queen's University
09.2021 - 06.2023
Admin Assistant
NHS
04.2021 - 01.2022
Cleaning Manager
Airbnb
06.2020 - 05.2023
Home Delivery Manager
Supervalu
03.2020 - 07.2020
Founder
Loulugh
01.2020 - 01.2022
Front of House and Bartender
Made In Belfast
10.2019 - 09.2020
Front of House Supervisor
Eat Street Vegan Restaurant
03.2018 - 02.2019
Front of House
Old School House Inn
06.2017 - 03.2018
A Level - Geography, Maths & Biology
Strathearn School
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