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Associate Principal Engineer

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Detail-oriented administrative professional with experience managing case workflows, updating system records, and coordinating service requests in fast-paced environments. Skilled in reviewing documentation, maintaining accurate data in CRM and scheduling systems, and monitoring pending requests to ensure timely resolution. Experienced collaborating with internal teams to resolve issues and maintain organized documentation. Seeking a Scheduling Specialist, Claims Specialist, or Administrative role where strong organizational and system management skills can support efficient operations.

Analytical professional with expertise in data analysis and strong technical skills in Microsoft Excel for data cleaning and reporting. Experienced in Power Query for data transformation and creating impactful data visualisations and reports. Committed to data quality, validation, and GDPR compliance, with familiarity in CRM systems and developing skills in Power BI.

Detail-oriented Account Operations Advisor with 5+ years of experience across Salesforce CRM management, subscription lifecycle operations, billing governance, churn strategy, and enterprise account support. Strong expertise in case management, workflow automation, SLA compliance, credit controls, payment validation, and revenue protection within SaaS-driven environments.Recognized for analytical problem-solving, ownership mindset, continuous learning agility, and commitment to operational excellence. Actively expanding expertise in Salesforce architecture, automation strategy, revenue operations frameworks, and scalable account governance to build long-term enterprise impact.

Dedicated, self-directed, motivated and empathetic Customer Service Representative with 4+ years of experience delivering exceptional support via inbound/outbound calls and digital platforms. Proven success in resolving account issues quickly and proficiently, assisting with purchases, technical support, and educating customers on company products and services. Skilled in upselling, troubleshooting, CRM systems, HME, and navigating high-volume environments.

Lubangui Joao

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Costumer Advisor

Sales- & Marketing-Manager

Insurance Advisor

Logistics

Coronatesting

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High School Diploma -

Mittlerer Schulabschluss -

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Costumer Advisor

Sales- & Marketing-Manager

Insurance Advisor

Logistics

Coronatesting

Logistics

High School Diploma -

Mittlerer Schulabschluss -

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