Luciana Kayanda

· Successfully introduced bank product and to prospective clients through effective customer visits.

· selling the products and finding each customer personally. Likeselling loans, insurance, and opening accounts.

· Promote and sell all products and services to residential and retail customer

· Established exceptional customer service skills, ensuring customer satisfaction and retention.

• Conducted periodic reviews of Profit and Loss and Balance Sheet elements to ensure accuracy and proper cut-off.
• Managed day-to-day accounting functions, ensuring accurate capture, and recording of records.
• Prepared monthly financial and management reports, including management commentary and project reports.
• Compiled monthly, quarterly, and year-end account reports, showcasing attention to detail.
• Ensured strict compliance with tax legislation, internal control systems, and IFRS standards.
• Demonstrated effective treasury and cash management skills, overseeing project revenue,cash flow, and expenditure.
• Implemented organizational policies, government regulations, and IFRS guidelines to maintain compliance.
• Played a pivotal role in budgeting and financial planning decisions, contributing to strategic financial decisions.
• Conducted bank reconciliations, streamlined wage processing and payment, and managed VAT returns.
• Led accounts payable processing, payment preparation, and statement reconciliation.
• Contributed to efficient payroll preparation, improving accuracy and timeliness.

• Conducted market research to identify customer needs and preferences.
• Communicated relevant information to internal and external stakeholders.
• Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
• Identified and developed key operations and influencer relationships within targeted districts.

• Elevated client revenues and sales by providing value-added business counseling and training.
• Facilitated business development through expertise in entrepreneurship, innovation, and value chain analysis.
• Enhanced agricultural and natural resource product marketing through branding, packaging, and value addition.
• Contributed to effective business planning and management strategies.