Lucija Pralija
Economics
Brodarica. Sibenik
Summary
Dedicated and detail-oriented professional with experience in administration, sales, and accounting. Skilled in organizing operations, supporting financial processes, and building strong client relationships. Adaptable and collaborative, always ready to support the team and ensure smooth business operations.
Overview
17
17
years of professional experience
1
1
Language
Work History
Accountant Clerk
Djelo D.o.o.
01.2023 - 06.2024
- Assisted with bookkeeping tasks, including data entry, invoicing, and account reconciliations.
- Processed payroll, expense reports, and vendor payments with accuracy and attention to detail.
- Maintained financial records and ensured compliance with accounting standards and company policies.
Sales Representative
HOK Insurance
11.2021 - 11.2022
- Prospected and built relationships with potential clients, increasing customer base and driving sales growth.
- Provided tailored insurance solutions by assessing clients' needs and recommending appropriate policies.
- Managed a portfolio of clients, ensuring excellent customer service and policy retention.
- Educated clients on coverage options, policy terms, and benefits to help them make informed decisions.
Administrator
Catering "Perkovic"
06.2012 - 05.2018
- Managed daily administrative operations, including scheduling, invoicing, and record-keeping, ensuring smooth business operations.
- Oversaw inventory and supply management, optimizing stock levels and reducing waste to improve cost efficiency.
- Processed payroll, tracked expenses, and managed financial reports to support budgeting and profitability goals.
Administrator
Ministry of Regional Development and Forestry
07.2009 - 06.2012
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
Associate
PBZ
02.2007 - 06.2008
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Education
Certificate -
Berlitz - School of Business Communication
Zagreb, Croatia 04.2001 -
High School Diploma -
School of Economics
Sibenik, Croatia 04.2001 -
Skills
- Strong organizational & multitasking abilities
- Administrative management & office coordination
- Excellent communication & interpersonal skills
- Problem-solving & conflict resolution
- Team collaboration & leadership support
Timeline
Accountant Clerk
Djelo D.o.o.
01.2023 - 06.2024
Sales Representative
HOK Insurance
11.2021 - 11.2022
Administrator
Catering "Perkovic"
06.2012 - 05.2018
Administrator
Ministry of Regional Development and Forestry
07.2009 - 06.2012
Associate
PBZ
02.2007 - 06.2008
Certificate -
Berlitz - School of Business Communication
04.2001 -
High School Diploma -
School of Economics
04.2001 -
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