Lucresia Katjijenda
Pharmacist Assistant
Swakopmund
Summary
- Customer-oriented Pharmacist Assistant skills of 8 years experience in medication preparation and dispensing.
- Proven excellence in Skills and dedicated to answering customer questions concerning medication protocol.
- Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.
- Ready to bring 8 years of experience and hard work to your team. I am dedicated to maintaining smooth operations and helping customers with individual medication needs. providing quality customer service, managing daily pharmacy operations and accurately filing information.
- Possesses comprehensive understanding of medication and side effects and offers strong knowledge of medical terminology.
- Helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer service and care.
- Orderly in record-keeping, inventory control, ordering products and requesting refills/repeat’s from physicians/Doctors. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills in pharmacist assistant.
- Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- I am a pharmacist assistant who is highly skilled in dispensing and packaging prescriptions accurately and quickly.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Pharmacist Assistant
Erongo Medical Care CC T/a Ocean View Pharmacy
Swakopmund
05.2016 - 02.2024
- Expedited prescription processing time by utilizing advanced computer systems skillfully.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
- Maintained up-to-date knowledge of pharmaceutical industry trends, enhancing job performance and expertise.
- Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Enhanced customer satisfaction by answering questions and addressing concerns about medications in a timely manner.
- Assisted pharmacists in compounding specialized medications for individual patient needs as required.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Assisted with training new staff members, creating a more cohesive and knowledgeable team environment.
- Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
- Developed strong relationships with patients and healthcare providers through clear communication and empathy.
- Participated in continuous professional development events, staying current on best practices in the field of pharmacy assistance.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Typed and printed out prescription and medication labels.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Counted and labeled prescriptions with correct item and quantity.
- Distributed medicine and supplements from stock containers to correct packages.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Implemented strong filing techniques to sort and store important documents and medical forms.
- Organized client information into correct profiles while maintaining confidentiality.
- Kept pharmacy counter and related areas clean, neat and organized.
- Supported operations with filing, copying and faxing.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Verified order information against computer database.
- Trained new pharmacy staff on computer system and drug management protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Re-stocked shelves with prescribed medications and health care products.
- Verified patient information to correctly dispense medications.
- Answered questions regarding medication instructions and usage.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Assisted clients/customers in the clinic with checking blood pressure, running cholesterol and diabetes tests.
- Doing front shop task,cashier at the till, doing merchandise, promotions and sales.Doing stock take, checking expiry dates and keeping stock up to date.
- Receiving and reading in stock on UNISOLV,Doing stock control. Doing office administration and doing banking.
Education
Pharmacist Assistant Cetificate - Pharmacist Assistant Course
Pharmaceutical Society of Namibia PSN (IUM)
Windhoek, Namibia 01.2019 - 12.2020
Skills
Document filing
Record preparation
Stocking shelves
Patient Counseling
Answering customer questions
Verifying orders
Processing payments
Medication Dispensing
Problem-solving skills
Medication labels
Secure storage of medications
Pharmaceutical Calculations
Receiving incoming supplies
Dosage Form Preparation
Prescription Processing
Drug Classification
Drug Interactions Knowledge
Labeling Accuracy
Order documentation
POS System Operation
Supply Restocking
Medication Storage and Labeling
Cash Register Operations
Relationship Building
Customer Service
Cash Handling
Decision-Making
Task Prioritization
Managing Customer Complaints
Document Faxing and Copying
Excellent Communication
Pharmacist support
Effective Communication
Active Listening
Patient Safety
Pharmacy protocols
Time management abilities
Professionalism
Problem-solving aptitude
Self Motivation
Teamwork and Collaboration
OTC Recommendations
Order Processing
Prescription Filling
Employee Training
Team building
Recordkeeping skills
Multitasking Abilities
Organizing supplies
Resolving Complaints
Adaptability
Certification
Pharmacist Assistant Certificate
Timeline
Pharmacist Assistant Certificate
01-2021
Pharmacist Assistant Cetificate - Pharmacist Assistant Course
Pharmaceutical Society of Namibia PSN (IUM)
01.2019 - 12.2020
Pharmacist Assistant
Erongo Medical Care CC T/a Ocean View Pharmacy
05.2016 - 02.2024
Namibia Senior Secondary Certificate Grade 12
11-2010