Lucresia Katjijenda
Pharmacist Assistant
Swakopmund
Summary
- Customer-oriented Pharmacist Assistant skills of 8 years experience in medication preparation and dispensing.
- Proven excellence in Skills and dedicated to answering customer questions concerning medication protocol.
- Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.
- Ready to bring 8 years of experience and hard work to your team. I am dedicated to maintaining smooth operations and helping customers with individual medication needs. providing quality customer service, managing daily pharmacy operations and accurately filing information.
- Possesses comprehensive understanding of medication and side effects and offers strong knowledge of medical terminology.
- Helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer service and care.
- Orderly in record-keeping, inventory control, ordering products and requesting refills/repeat’s from physicians/Doctors. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills in pharmacist assistant.
- Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- I am a pharmacist assistant who is highly skilled in dispensing and packaging prescriptions accurately and quickly.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Pharmacist Assistant
Erongo Medical Care CC T/a Ocean View Pharmacy
Swakopmund
2016.05 - 2024.02
- Expedited prescription processing time by utilizing advanced computer systems skillfully.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
- Maintained up-to-date knowledge of pharmaceutical industry trends, enhancing job performance and expertise.
- Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Enhanced customer satisfaction by answering questions and addressing concerns about medications in a timely manner.
- Assisted pharmacists in compounding specialized medications for individual patient needs as required.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Assisted with training new staff members, creating a more cohesive and knowledgeable team environment.
- Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
- Developed strong relationships with patients and healthcare providers through clear communication and empathy.
- Participated in continuous professional development events, staying current on best practices in the field of pharmacy assistance.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Typed and printed out prescription and medication labels.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Counted and labeled prescriptions with correct item and quantity.
- Distributed medicine and supplements from stock containers to correct packages.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Implemented strong filing techniques to sort and store important documents and medical forms.
- Organized client information into correct profiles while maintaining confidentiality.
- Kept pharmacy counter and related areas clean, neat and organized.
- Supported operations with filing, copying and faxing.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Verified order information against computer database.
- Trained new pharmacy staff on computer system and drug management protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Re-stocked shelves with prescribed medications and health care products.
- Verified patient information to correctly dispense medications.
- Answered questions regarding medication instructions and usage.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Assisted clients/customers in the clinic with checking blood pressure, running cholesterol and diabetes tests.
- Doing front shop task,cashier at the till, doing merchandise, promotions and sales.Doing stock take, checking expiry dates and keeping stock up to date.
- Receiving and reading in stock on UNISOLV,Doing stock control. Doing office administration and doing banking.
Education
Pharmacist Assistant Cetificate - Pharmacist Assistant Course
Pharmaceutical Society of Namibia PSN (IUM)
Windhoek, Namibia 2019.01 - 2020.12
Skills
Document filing
Certification
Pharmacist Assistant Certificate
Timeline
Pharmacist Assistant Certificate
2021-01
Pharmacist Assistant Cetificate - Pharmacist Assistant Course
Pharmaceutical Society of Namibia PSN (IUM)
2019.01 - 2020.12
Pharmacist Assistant
Erongo Medical Care CC T/a Ocean View Pharmacy
2016.05 - 2024.02
Namibia Senior Secondary Certificate Grade 12
2010-11
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