Lucy Koeble

• Uphold a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in the client and his fleet of workers.
• Complete detailed reports on daily activities, incidents, or irregularities observed during shift hours.
• Assist in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
• Make routine checkups on emergency exit ways, fire extinguishers to make sure that they're in standard safety conditions at the beginning of a shift and before the end of a shift. This is important for reports in case of emergencies.
• Keep watch on congestion of people to make sure there's enough room for escape in case of emergency as well as to ensure manageable work flows while we meet the needs of the citizens and others.
• Provide support for the front office by providing citizens and asylum seekers with information on whereabouts of the office they need to visit with according to needs.

Carried duties for my employer for a client I was stationed to serve which was the American Consulate Munich as follows:

• I took a weapon to carry for the protection of the lives of others first, whom I took an oath to protect with mine as well and not to harm.
• I worked in tandem with other colleagues with the readiness to comply with our client as well as the German Law Enforcement fleet which was also present at the same premise.
• I cleared anybody who passed through the inner gate I was on who part of the Consulate who complied with the requirements.
• I cleared anybody who passed through the gate I was stationed at who wasn't part of the Consulate, who complied with the requirements.
• I watched the outside surroundings from within the premises.
• Controlled any vehicle for safety before its entrance into the premises.
• I completed detailed reports on daily activities, incidents, or irregularities observed during shift hours and passed to the shift overseer.
• Returned the weapon I took to carry at the beginning of the shift.
• Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.

• Provided assistance with case management and patent application formalities
• Created, organized and maintained client files
• Interacted with clients
• Prepared drafts for attorneys
• Processed Patent issuance documentation and followed on annuities within the statutory timescales
• Archived dormant Patents
• Took up a number of miscilaneous tasks like the front office, which included mail management, distribution of incoming new patent applications and applicants according to department