Luisa Asatryan
Gießen
Summary
Office professional with strong foundation in administrative support and office management. Proven record of enhancing office operations and streamlining processes for improved efficiency. Team-oriented with focus on collaboration and adaptability, ensuring seamless coordination and results-driven performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Marketing Manager
Aktiv Baumaschinen & Industriebedarf GmbH
03.2025 - 10.2025
- Managed social media platforms, creating engaging content to drive audience interaction
- Customer Service, Quotation Preparation and Order Processing
- Accounting & Documentation
Self-employed Café Owner
Café Lasisa
05.2023 - 02.2024
- Managed daily café operations, organization, accounting, and ordering goods
- Expansion of sales channels
- Established supplier relationships, negotiating contracts to optimize inventory management
- In-house production of products
Project Manager According to HGB §84
German Fiberglass
06.2022 - 12.2023
- Coordinated cross-functional teams to align project goals and expectations
- Managed project timelines and deliverables to ensure on-time completion
- Door-to-door sales & customer service
Customer Advisor
Rituals Cosmetics
03.2023 - 10.2023
- Individual consultation and sales of high-quality skincare products
- Resolved customer complaints effectively, enhancing satisfaction and loyalty
- Creation of personalized skincare recommendations based on skin needs
Administrative Assistant in Human Resources Manage
Poppe
10.2022 - 04.2023
- Coordinated schedules and managed calendars for senior management to ensure efficient time allocation
- Developed and maintained filing systems, enhancing document retrieval processes and organization
- Streamlined office procedures, improving workflow efficiency and reducing processing times
Receptionist
Best Western Hotel
08.2022 - 02.2023
- Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere
- Managed multi-line phone system, directing calls to appropriate departments efficiently
- Processed check-ins and check-outs, maintaining accuracy in guest records and billing
- Coordinated reservations through online platforms and in-person inquiries for optimal occupancy rates
- Maintained inventory of office supplies, ordering as needed to support daily operations
Digitale Sales Manager
Bold Academy
11.2021 - 05.2022
- Full-time further training to a digital sales manager
- Development of sales strategies (B2B & B2C)
- Sales psychology
- Specialization in CRM (HubSpot & Salesforce)
- Sales management and leadership
Digitale Sales Manager
Bold Academy
03.2024 - 01.2025
- Full-time further training to a digital sales manager
- Development of sales strategies (B2B & B2C)
- Sales psychology
- Specialization in CRM (HubSpot & Salesforce)
- Sales management and leadership
Service Staff
Mr. Beans
08.2019 - 02.2021
- Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction and loyalty
- Operated coffee equipment efficiently, ensuring consistent beverage quality and presentation standards
- Assisted in training new staff on operational procedures and best practices for service delivery
Education
GED -
Higher Commercial School
Gießen07-2020
High School Diploma -
Brüder Grimm Schule
Gießen06-2017
Media Consultant in The FTTH Sector
Chamber of Commerce (IHK)
Hannover, Germany07-2022
Skills
- Digital marketing
- Social media marketing
- Staff management
- Customer relationship management (CRM)
- Strategic planning
Certification
- CPSP - Certified Professional Sales Person
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Armenian
Upper intermediate (B2)
Russian
Intermediate (B1)
Timeline
Marketing Manager
Aktiv Baumaschinen & Industriebedarf GmbH
03.2025 - 10.2025
Digitale Sales Manager
Bold Academy
03.2024 - 01.2025
Self-employed Café Owner
Café Lasisa
05.2023 - 02.2024
Customer Advisor
Rituals Cosmetics
03.2023 - 10.2023
Administrative Assistant in Human Resources Manage
Poppe
10.2022 - 04.2023
Receptionist
Best Western Hotel
08.2022 - 02.2023
Project Manager According to HGB §84
German Fiberglass
06.2022 - 12.2023
Digitale Sales Manager
Bold Academy
11.2021 - 05.2022
Service Staff
Mr. Beans
08.2019 - 02.2021
GED -
Higher Commercial School
High School Diploma -
Brüder Grimm Schule
Media Consultant in The FTTH Sector
Chamber of Commerce (IHK)