Summary
Overview
Work History
Education
Skills
Timeline
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Lydia "Maritza" Ortiz

66987 Thaleischweiler-Fröschen

Summary

Ambitious professional driven by eagerness to embrace new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in self-directed work and swiftly mastering diverse skill sets. Bilingual professional with positive demeanor and commitment to assisting in diverse roles

Overview

22
22
years of professional experience

Work History

Resident Care Assistent

Diakonie Service
Thaleischweiler-Fröschen
02.2023 - Current
  • Coordinate meal preparation, serve food, and facilitate eating and drinking to guarantee residents receive adequate nutrition and hydration.
  • Facilitate food service to residents promptly while maintaining health standards.
  • Assess inventory levels of supplies and communicate requirements to the supervisor.
  • Engage with team members to align care strategies and guarantee consistency.
  • Communicate with kitchen staff regarding any changes or special requests from residents.

Unemployed

Moving to Germany
Thaleischweiler-Fröschen
10.2022 - 02.2023

Medical Records Supervisor

MHM Centurion / Martin Correctional Institution.
Indiantown
02.2019 - 10.2022
  • Directed, arranged, and supervised written and electronic medical records program.
  • Oversaw daily management of medical records by receiving, scanning, and indexing records into EMR patient charts.
  • Compiled health records for facility releases, transfers, and court documentation.
  • Updated daily logs to track information movements.
  • Engaged with team members to ensure completion of project requirements and compliance with deadlines.
  • Distributed information to entities or organizations following HIPAA guidelines.
  • Addressed inquiries and fulfilled requests with friendly and expert service.

Unemployed

Family Emergency
Thaleischweiler-Fröschen
08.2018 - 02.2019

Medical Records Specialist

Path Medical
Fort Lauderdale
01.2018 - 08.2018
  • Maintained client confidentiality at all times.
  • Guaranteed compliance of all information release requests with HIPAA regulations.
  • Posted and processed medical billing information according to protocol.
  • Processed subpoenas by providing the requested documents.

Unit Clerk Supervisor

San Jose Behavioral Health
San Jose
11.2016 - 12.2017
  • ­Cultivated strong relationships with patients and health care team members.
  • Ordered office and medical supplies.
  • Maintained records management database systems to ensure data accuracy and accessibility.
    Performed electronic filing to enhance organization and retrieval efficiency.
  • Enhanced efficiency through systematic file organization and storage.
    Developed comprehensive spreadsheets for tracking and data management.
    Executed timely faxing of reports to maintain operational flow.
    Digitally scanned documents to facilitate easier access and preservation.
  • Processed and submitted legal paperwork with Mental Health Access Point (MHAP) and the court
  • Submitted over 40 reports weekly to the CA Department of Justice Bureau of Firearms
  • Handled incoming calls, fulfilled requests for information, and ensured proper routing of callers to relevant departments or staff.

Medical Records Technician

Telecare Corp.
Santa Cruz
08.2015 - 11.2016
  • Delivered quality and assessment reviews on over 20 patient charts daily.
  • Prepared and assembled charts for new patients.
  • Handled requests for patient records while ensuring 100% adherence to all hospital and government regulations.
  • Promptly entered patient data into record management software to facilitate scheduling, insurance claims, and other administrative tasks.
  • Maintained department cleanliness, organization, and professionalism.

Unemployed

N/A
Melbourne
07.2010 - 08.2015

Administrative Assistent

Matthew's, Pierce & Lloyd, Inc.
Dover
04.2004 - 07.2010
  • Managed 90 to 100 incoming and outgoing calls daily for a busy asset recovery firm.
  • Maintained strict compliance with company security guidelines for handling customer financial information.
  • Streamlined communication efficiency as liaison among departments, clients, and vendors.
  • Performed general office duties, generated monthly collection reports, and managed financial data within the client database.
  • Communicated sensitive data between management and executives.

Education

High School Diploma - General Studies

Thaleischweiler-Fröschen IGS Hauptschule
Germany
06-1981

Vocational Degree - Hospitality

Berufsbildende Schule
Rodalben
07-1982

Skills

  • Inventory management
  • Organizational abilities
  • ­Self-reliant thinker
  • Team collaboration
  • ­Data entry and spreadsheets
  • Patient record management
  • ­Effective communication
  • Multitasking and attention to detail
  • Bilingual in English and German
  • Office assistance

Timeline

Resident Care Assistent

Diakonie Service
02.2023 - Current

Unemployed

Moving to Germany
10.2022 - 02.2023

Medical Records Supervisor

MHM Centurion / Martin Correctional Institution.
02.2019 - 10.2022

Unemployed

Family Emergency
08.2018 - 02.2019

Medical Records Specialist

Path Medical
01.2018 - 08.2018

Unit Clerk Supervisor

San Jose Behavioral Health
11.2016 - 12.2017

Medical Records Technician

Telecare Corp.
08.2015 - 11.2016

Unemployed

N/A
07.2010 - 08.2015

Administrative Assistent

Matthew's, Pierce & Lloyd, Inc.
04.2004 - 07.2010

High School Diploma - General Studies

Thaleischweiler-Fröschen IGS Hauptschule

Vocational Degree - Hospitality

Berufsbildende Schule

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Lydia "Maritza" Ortiz