Lydia "Maritza" Ortiz
66987 Thaleischweiler-Fröschen
Summary
Ambitious professional driven by eagerness to embrace new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in self-directed work and swiftly mastering diverse skill sets. Bilingual professional with positive demeanor and commitment to assisting in diverse roles
Overview
22
22
years of professional experience
Work History
Resident Care Assistent
Diakonie Service
Thaleischweiler-Fröschen
02.2023 - Current
- Coordinate meal preparation, serve food, and facilitate eating and drinking to guarantee residents receive adequate nutrition and hydration.
- Facilitate food service to residents promptly while maintaining health standards.
- Assess inventory levels of supplies and communicate requirements to the supervisor.
- Engage with team members to align care strategies and guarantee consistency.
- Communicate with kitchen staff regarding any changes or special requests from residents.
Unemployed
Moving to Germany
Thaleischweiler-Fröschen
10.2022 - 02.2023
Medical Records Supervisor
MHM Centurion / Martin Correctional Institution.
Indiantown
02.2019 - 10.2022
- Directed, arranged, and supervised written and electronic medical records program.
- Oversaw daily management of medical records by receiving, scanning, and indexing records into EMR patient charts.
- Compiled health records for facility releases, transfers, and court documentation.
- Updated daily logs to track information movements.
- Engaged with team members to ensure completion of project requirements and compliance with deadlines.
- Distributed information to entities or organizations following HIPAA guidelines.
- Addressed inquiries and fulfilled requests with friendly and expert service.
Unemployed
Family Emergency
Thaleischweiler-Fröschen
08.2018 - 02.2019
Medical Records Specialist
Path Medical
Fort Lauderdale
01.2018 - 08.2018
- Maintained client confidentiality at all times.
- Guaranteed compliance of all information release requests with HIPAA regulations.
- Posted and processed medical billing information according to protocol.
- Processed subpoenas by providing the requested documents.
Unit Clerk Supervisor
San Jose Behavioral Health
San Jose
11.2016 - 12.2017
- Cultivated strong relationships with patients and health care team members.
- Ordered office and medical supplies.
- Maintained records management database systems to ensure data accuracy and accessibility.
Performed electronic filing to enhance organization and retrieval efficiency. - Enhanced efficiency through systematic file organization and storage.
Developed comprehensive spreadsheets for tracking and data management.
Executed timely faxing of reports to maintain operational flow.
Digitally scanned documents to facilitate easier access and preservation. - Processed and submitted legal paperwork with Mental Health Access Point (MHAP) and the court
- Submitted over 40 reports weekly to the CA Department of Justice Bureau of Firearms
- Handled incoming calls, fulfilled requests for information, and ensured proper routing of callers to relevant departments or staff.
Medical Records Technician
Telecare Corp.
Santa Cruz
08.2015 - 11.2016
- Delivered quality and assessment reviews on over 20 patient charts daily.
- Prepared and assembled charts for new patients.
- Handled requests for patient records while ensuring 100% adherence to all hospital and government regulations.
- Promptly entered patient data into record management software to facilitate scheduling, insurance claims, and other administrative tasks.
- Maintained department cleanliness, organization, and professionalism.
Unemployed
N/A
Melbourne
07.2010 - 08.2015
Administrative Assistent
Matthew's, Pierce & Lloyd, Inc.
Dover
04.2004 - 07.2010
- Managed 90 to 100 incoming and outgoing calls daily for a busy asset recovery firm.
- Maintained strict compliance with company security guidelines for handling customer financial information.
- Streamlined communication efficiency as liaison among departments, clients, and vendors.
- Performed general office duties, generated monthly collection reports, and managed financial data within the client database.
- Communicated sensitive data between management and executives.
Education
High School Diploma - General Studies
Thaleischweiler-Fröschen IGS Hauptschule
Germany06-1981
Vocational Degree - Hospitality
Berufsbildende Schule
Rodalben07-1982
Skills
- Inventory management
- Organizational abilities
- Self-reliant thinker
- Team collaboration
- Data entry and spreadsheets
- Patient record management
- Effective communication
- Multitasking and attention to detail
- Bilingual in English and German
- Office assistance
Timeline
Resident Care Assistent
Diakonie Service
02.2023 - Current
Unemployed
Moving to Germany
10.2022 - 02.2023
Medical Records Supervisor
MHM Centurion / Martin Correctional Institution.
02.2019 - 10.2022
Unemployed
Family Emergency
08.2018 - 02.2019
Medical Records Specialist
Path Medical
01.2018 - 08.2018
Unit Clerk Supervisor
San Jose Behavioral Health
11.2016 - 12.2017
Medical Records Technician
Telecare Corp.
08.2015 - 11.2016
Unemployed
N/A
07.2010 - 08.2015
Administrative Assistent
Matthew's, Pierce & Lloyd, Inc.
04.2004 - 07.2010
High School Diploma - General Studies
Thaleischweiler-Fröschen IGS Hauptschule
Vocational Degree - Hospitality
Berufsbildende Schule