Lyndsey Swensen

Commited mother and caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring support.

• Surgery Scheduler, Delaware Eye Clinics, Milton, DE, Answered telephone calls to offer office information, answer questions, and direct calls to staff., Improved patient scheduling efficiency by streamlining appointment booking processes., Assisted with the coordination of post-operative care plans, facilitating smooth transitions for patients during recovery periods., Developed relationships with referring physicians' offices, fostering strong communication channels that benefitted both parties in coordinating patient care., Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures., Educated patients about surgeries and provided treatment plan documentation.
• Ophthalmic Technician, Halpern Eye Care, Milford, DE, Recorded patient history to help ophthalmologists determine diagnoses and treatment plans., Applied eye medications and drops to dilate pupils in preparation for examinations., Used Lensometer to measure and record lens power of existing prescriptive spectacles., Fitted customers for contact lenses to provide patients with properly sized and shaped contacts.