Macy Blades
Dagsboro
Summary
Second-year RN student with an expected graduation of December 2026, seeking a hospital-based role to gain experience in an acute-care setting before applying for new graduate RN positions. I have completed 56 clinical hours across three completed nursing courses and passed skills check-offs including head-to-toe assessment, medication administration, wound care, foley insertion, trach care and suctioning, and IV push (as permitted by program policy). While these skills may not be utilized in this role, I’m eager to bring strong communication, reliability, and patient-centered care into a healthcare environment that aligns with my long-term career goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager & Sales Associate (Seasonal)
Tropicana Swimwear
Bethany Beach, DE
03.2023 - Current
- Oversaw and managed employees and operations throughout the shift
- Led opening and closing procedures, including securing the store, completing closing checklists, and preparing the store for the following shift
- Maintained sales floor presentation through merchandising, organizing displays, and ensuring fitting rooms and high-traffic areas stayed clean and stocked
- Managed inventory tasks such as receiving shipments, tagging/processing merchandise, restocking, and backstock organization
- Resolved customer concerns professionally and efficiently, escalating issues appropriately and ensuring a positive customer service experience
- Assisted with business support tasks as needed
Customer Service Representative
Blades HVAC Services
Dagsboro, DE
01.2023 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed service requests, ensuring timely follow-up and resolution of issues.
- Collaborated with technicians to coordinate repair schedules, optimizing workflow efficiency.
- Standardized service setup by creating categorized service templates with pricing, photos, and descriptions, supporting efficient quoting, scheduling, and billing.
Education
No Degree - Nursing
Delaware Technical Community College
Georgetown12-2026
Skills
- Punctual and reliable
- Organized and responsible
- Interpersonal skills
- Documentation and reporting
- Problem-solving
- Willingness to learn
- Teamwork and collaboration
- Multitasking and prioritizing
- Time management
- Attention to detail
- Reliability
Certification
- CNA - Certified Nurse Assistant
Timeline
Shift Manager & Sales Associate (Seasonal)
Tropicana Swimwear
03.2023 - Current
Customer Service Representative
Blades HVAC Services
01.2023 - Current
No Degree - Nursing
Delaware Technical Community College