Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madeleine Diecidue

Etobicoke

Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Golf Course Food & Beverage Server

King Valley Golf Course
King City
04.2024 - 08.2024
  • Processed payments using POS system while ensuring accuracy of all transactions.
  • Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.
  • Set up banquet tables for special events according to instructions from management.

Server and Bartender

All Stars Wings & Ribs
Vaughan
06.2022 - 03.2024
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.``
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Breakfast Server

Pur & Simple
Vaughan
04.2022 - 09.2022
  • Finished the opening and closing checklists, which included emptying the trash, protecting the alcohol, and polishing the silverware
  • Created customer and employee loyalty by implementing effective operational strategies
  • Provided the optimal customer experience by taking customer orders and safely handling food while enhancing customer service and verbal communication skills
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
  • Served and engaged with 35 customers per shift on average.

Front Cashier

Piazza Italian Eatery Mercato
Aurora
05.2021 - 06.2022
  • Was in charge of processing exchanges and returns in the company database
  • Experienced in taking food orders, operating cash registers, and safely handling food while checking for proper orders in a high-volume restaurant
  • Highly efficient at preparing food orders quickly while greeting all customers and managing the case
  • Identified customer needs and recommended ideal product offerings to meet those needs while also increasing revenue.

Sales Associate

Platos Closet
Richmond Hill
12.2019 - 07.2021
  • Greeted customers entering a store and assisted them in locating items
  • Priced merchandise, stocked shelves and took inventory
  • Cash register system including POS system
  • Preformed opening and closing procedures
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Developed team communications and information for meetings
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Registered Massage Therapy

Humber College
Toronto, ON
08-2025

High School Diploma -

Cardinal Carter
10.2023

Skills

  • Customer Service
  • Responsible
  • Dependent
  • Quick Learner
  • Problem-Solving
  • Adaptability
  • Smart Serve
  • Menu Memorization
  • Food Service
  • Payment Processing

Certification

  • Serve Better Beer

Timeline

Golf Course Food & Beverage Server

King Valley Golf Course
04.2024 - 08.2024

Server and Bartender

All Stars Wings & Ribs
06.2022 - 03.2024

Breakfast Server

Pur & Simple
04.2022 - 09.2022

Front Cashier

Piazza Italian Eatery Mercato
05.2021 - 06.2022

Sales Associate

Platos Closet
12.2019 - 07.2021

Registered Massage Therapy

Humber College

High School Diploma -

Cardinal Carter

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Madeleine Diecidue