Madeline Battaglia
Dagsboro
Summary
Determined worker, who does not shy away from challenges. Adapts well to surroundings in an environment. Bring forward different abilities as needed in a fast-paced workspace.
Overview
3
3
years of professional experience
Work History
Hostess, Waitress
The Jolly Jellyfish Beach Club
Ocean City
05.2025 - 09.2025
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
Customer Service Representative
Planet Fitness Gym
Millsboro
10.2024 - 05.2025
- Monitored gym facilities to maintain a clean and safe environment for all members.
- Addressed member complaints with empathy and professionalism to promote loyalty.
Hostess
Good Earth Market
Ocean View
11.2023 - 08.2024
- Seating and greeting guests with a smile and sense of humor
- Assisting staff and work responsibilities, bussing tables, running food, and expediting
- Over the phone customer service handling conflicts or questions
Bethany Florist
Frankford
05.2023 - 08.2023
- Provide exceptional customer service to customers over the phone, via email, and in person
- Resolved product and service issues to ensure customer satisfaction
- Created content for multiple media platforms such as newsletters and social media
Hostess, Counter
Grotto's Pizza
Bethany Beach
01.2023 - 05.2023
- Greeted customers and provided excellent customer service within the work environment
- Operated the cash register and processed transactions accurately and efficiently
- Responsible for restocking inventory and maintaining the cleanliness of the restaurant
Education
Associate of Arts - Human Services
University of Delaware
Georgetown, Delaware, DE05-2026
High School -
Indian River High School
Dagsboro, DE05.2024
Skills
- Leadership
- Customer service
- Conflict resolution
- Team collaboration
- Communication skills
- Time management
Languages
- English, Primary
- Spanish, Four years of courses
Timeline
Hostess, Waitress
The Jolly Jellyfish Beach Club
05.2025 - 09.2025
Customer Service Representative
Planet Fitness Gym
10.2024 - 05.2025
Hostess
Good Earth Market
11.2023 - 08.2024
Bethany Florist
05.2023 - 08.2023
Hostess, Counter
Grotto's Pizza
01.2023 - 05.2023
Associate of Arts - Human Services
University of Delaware
High School -
Indian River High School