Summary
Overview
Work History
Education
Skills
Accomplishments
Thank You
Timeline
Generic

Madeline Justison

Wilmington

Summary

Top-performing sales professional ranked in the top 5% of my state, with a strong background in high-stakes, relationship-driven environments. Known for a compassionate, client-centered approach that builds trust, drives repeat business, and fosters long-term partnerships. Skilled in consultative selling, needs-based solutions, and navigating complex decision-making processes. Brings a proven ability to exceed revenue targets, adapt quickly to new industries, and deliver exceptional customer experiences with empathy and integrity.

Overview

6
6
years of professional experience

Work History

Realtor

Compass Real Estate
Wilmington
10.2022 - Current
  • Managed real estate transactions from initiation to closing.
  • Prepared and delivered sales presentations.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Generated list of properties to meet specific client needs.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
  • Maintained current and accurate CRM database of prospective customers.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Collaborated with colleagues to develop strategies for attracting new clients.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Accompanied buyers during property inspections.
  • Assisted clients in obtaining financing options such as mortgages or loans.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Tracked weekly sales to develop senior leadership reports for corrective action planning.
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Executed marketing efforts via cold calling, postcard mailings and door knocking,
  • Conducted home buyer workshops, educating buyers on home purchasing process.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Advised clients on market conditions, prices, mortgages, and legal requirements.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Attended industry events such as conferences or seminars related to real estate topics.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Represented buyers and sellers in major real estate transactions.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Researched and determined competitive market price.
  • Presented properties to potential buyers and addressed questions.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Organized open houses and other events to promote properties for sale.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Maintained accurate records of client interactions and transactions.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Responded promptly to customer inquiries via phone or email regarding available properties.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Increased personal revenue by completing multiple home and property sales.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Identified potential buyers through cold calling.
  • Scheduled and attended weekly appointments with clients.
  • Scheduled home viewings with potential buyers.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Monitored changes in local markets that could affect the value of listed properties.
  • Communicated with clients to determine property needs and budget constraints.
  • Developed and presented purchase offers to sellers for consideration.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Researched zoning regulations for specific areas when preparing property listings.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.

Realtor

Keller Williams
Middletown
03.2019 - 10.2022
  • Prepared and delivered sales presentations.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Managed real estate transactions from initiation to closing.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Generated list of properties to meet specific client needs.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Maintained current and accurate CRM database of prospective customers.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Collaborated with colleagues to develop strategies for attracting new clients.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Accompanied buyers during property inspections.
  • Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
  • Assisted clients in obtaining financing options such as mortgages or loans.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Tracked weekly sales to develop senior leadership reports for corrective action planning.
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Researched and determined competitive market price.
  • Presented properties to potential buyers and addressed questions.
  • Met with clients to research cases, collect data and prepare settlement packages.
  • Organized open houses and other events to promote properties for sale.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Conducted open houses and showings of properties to prospective buyers.
  • Answered inquiries from potential buyers regarding features of property listings.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Educated customers about mortgage products and loan processes relevant to their needs.
  • Maintained accurate records of client interactions and transactions.
  • Provided client guidance regarding market conditions, mortgage options, and legal requirements.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
  • Responded promptly to customer inquiries via phone or email regarding available properties.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Increased personal revenue by completing multiple home and property sales.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Identified potential buyers through cold calling.
  • Scheduled home viewings with potential buyers.
  • Scheduled and attended weekly appointments with clients.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Communicated with clients to determine property needs and budget constraints.
  • Monitored changes in local markets that could affect the value of listed properties.
  • Developed and presented purchase offers to sellers for consideration.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Researched zoning regulations for specific areas when preparing property listings.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.

Education

Some College (No Degree) - Business Communication

University of Delaware
Newark, DE

Skills

  • Sales presentations
  • CRM management
  • Networking strategies
  • Client acquisition
  • Closing processes
  • Interpersonal communication
  • Problem solving
  • Client advisement
  • Client retention
  • Sales dedication
  • Lead generation
  • Real estate economics
  • Investment property analysis
  • Contract negotiation
  • Customer relationship management
  • Real estate transactions
  • Interpersonal skills
  • Sales promotion
  • Negotiation expertise

Accomplishments

  • 2024 Top 5% Delaware realtor, awarded by Delaware today magazine. Based on sales volume and reviews
  • 2024 Top 100 Delaware Realtor
  • Brandywine Valley Real Producer Top Producer

Thank You

Thank you so much for taking the time to review my resume. I hope to connect with you!

Timeline

Realtor

Compass Real Estate
10.2022 - Current

Realtor

Keller Williams
03.2019 - 10.2022

Some College (No Degree) - Business Communication

University of Delaware
Madeline Justison