Madhuri V
Agile QA Lead With Scrum Master Experience
Hamburg
Summary
Accomplished and result-driven Quality Assurance Lead with over 11 years of experience in quality assurance program management in the software industry. Skilled in leading cross-functional teams, managing high-profile projects, and delivering quality software within stringent deadlines. Seeking a challenging position where I can leverage my expertise in quality management, organizational leadership, and customer relations to drive excellence in software development.
Overview
12
12
years of professional experience
Work History
QA Lead/Scrum Master
Tietoevry
02.2022 - 02.2023
- Successfully managing a team of 10 QA members, providing guidance and training to enhance their skills and ensure adherence to processes and project ethics, both offshore and onsite.
- Playing a key role in the recruitment process at an organizational level, actively participating in candidate selection and ensuring the team is composed of highly qualified individuals.
- Conducting thorough mid-year and annual reviews, utilizing performance evaluations to make informed decisions regarding promotions and compensation revisions.
- Prioritizing timely one-on-one meetings with QA members to provide personal and professional feedback, review progress, and address any concerns or challenges.
- Proactively establishing a highly efficient QA team, fostering a culture of excellence and readiness to take on new projects with confidence and success.
- Skillfully managing stakeholder expectations and maintaining effective communication channels, ensuring alignment, and promptly addressing any concerns or issues that may arise.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Identify and resolve impediments to ensure the team's continuous progress and productivity.
- Guide the team in applying Scrum principles, fostering self-organization, and encouraging a culture of improvement.
- Shield the team from distractions, facilitate decision-making, and serve as a supportive leader.
- Promote collaboration between team members and stakeholders, ensuring a shared understanding of goals and priorities.
Senior Test Engineer
Tietoevry
02.2018 - 01.2022
- Employed industry-standard Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) methodologies, ensuring a methodical and efficient testing process that aligns with best practices, leading to enhanced quality.
- Conducted rigorous compatibility tests and smoke tests on stable QA builds, validating software functionality and compatibility across diverse environments, thereby reducing post-release issues and ensuring a smooth user experience.
- Facilitated integration testing to guarantee the seamless integration of various components and systems, promoting smooth functionality and optimal performance, resulting in a cohesive software system.
- Identified and documented software bugs and issues with meticulous detail, including comprehensive descriptions and step-by-step instructions on how to reproduce each issue, facilitating efficient troubleshooting and resolution by development teams.
- Implemented risk-based exploratory testing techniques to proactively identify potential risks and vulnerabilities, ensuring comprehensive test coverage and preemptively mitigating issues, thereby minimizing the likelihood of critical defects.
- Provided regular status updates to clients and onsite managers through scrum meetings, adhering to Agile methodologies for effective communication and progress tracking, fostering transparency and collaboration among team members.
- Contributed to the design and execution of unit test cases and system test cases, validating software behavior and performance against defined specifications, ensuring thorough testing coverage and robust software quality.
- Actively participated in team meetings, fostering collaboration, sharing insights, and ensuring alignment among team members, both offshore and onsite, promoting a cohesive and productive team environment.
- Managed the uploading, maintenance, and tracking of testing artifacts in SharePoint, ensuring easy accessibility and organized documentation, facilitating efficient knowledge sharing and retrieval.
- Engaged in test focus analysis meetings with clients, discussing testing objectives, priorities, and strategies to ensure effective test planning and execution, aligning testing efforts with client expectations and project goals.
- Reviewed results and produced daily reports for developers, enabling prompt issue resolution and continuous improvement, contributing to a streamlined development process.
- Reproduced defects and meticulously documented findings, facilitating efficient defect resolution and improved software quality, reducing the overall number of post-release issues.
- Led failure investigations, on-site inspections, and root-cause analyses, contributing to a culture of continuous improvement and quality assurance, resulting in more robust software development practices.
- Conducted UAT, ensuring that the software met user expectations and functional requirements before release, minimizing post-release user issues.
- Delivered presentations to customers and team members, effectively communicating testing strategies, results, and insights, enhancing overall project visibility and stakeholder understanding.
Senior Test Engineer
Wells Fargo
03.2015 - 11.2017
- Understanding the requirements, functional specifications and the application
- Involved in preparing Test plan and Test strategy documents
- Involved in preparing test cases which covers all the scenarios of the application
- Involved in Build deployment process
- Execution of test cases on different devices, environment and platform (IOS, Android, Web browser)
- Execution of test cases on running Autosys jobs and validating results in database
- Identifying bugs/defects, logging the same in bug tracking tool & coordinating the same with the development team
- Involved in preparing defect status reporting and bug summary reports
- Ensuring stakeholders' expectations are managed and maintaining effective communication, fostering alignment, and addressing any concerns or issues raised
- Implementing industry-recognized software development life cycle (SDLC) and software testing life cycle (STLC) methodologies to ensure organized and efficient testing processes
- Executing user acceptance testing (UAT) to verify that the software aligns with the desired requirements and meets end-users' expectations
- Conducting rigorous testing of business-critical systems, specifically focusing on vital systems and functionalities that play a pivotal role in the organization's operations and overall success.
Test Engineer
Tek Systems
07.2011 - 07.2012
- Developed test cases for new features, ensuring comprehensive test coverage
- Conducted testing and logged issues, facilitating smooth issue resolution
- Presented new features to the team through engaging presentations
- Attended daily standups to provide project updates and collaborate with the team.
Education
Bachelor of Engineering - Medical Electronics
BMS
Bengaluru, India 04.2001 -
Skills
Organizational LeadershipCustomer Relations and EngagementSound Quality Management TechniquesTime, Team and Talent ManagementProject and Process ManagementSAFe Certified Scrum MasterBudget, Resource and Capacity PlanningPolicies And Procedures ComplianceQuality Orientation, Coaching and MentoringDevOps, Agile and Waterfall MethodologyStakeholder/Client InteractionsJiraConfluenceALMTFSTest RailGit and Bitbucket
Key Clients
- Länsförsäkringar Bank
- Wells Fargo
- Seven Corners Inc
- Royal Caribbean Cruise
- Time Warner Cable
- Granite School
Timeline
QA Lead/Scrum Master
Tietoevry
02.2022 - 02.2023
Senior Test Engineer
Tietoevry
02.2018 - 01.2022
Senior Test Engineer
Wells Fargo
03.2015 - 11.2017
Test Engineer
Tek Systems
07.2011 - 07.2012
Bachelor of Engineering - Medical Electronics
BMS
04.2001 -