Madhuri V
Agile QA Lead With Scrum Master Experience
Hamburg
Summary
Accomplished and result-driven Quality Assurance Lead with over 11 years of experience in quality assurance program management in the software industry. Skilled in leading cross-functional teams, managing high-profile projects, and delivering quality software within stringent deadlines. Seeking a challenging position where I can leverage my expertise in quality management, organizational leadership, and customer relations to drive excellence in software development.
Overview
12
12
years of professional experience
Work History
QA Lead/Scrum Master
Tietoevry
02.2022 - 02.2023
- Successfully managing a team of 10 QA members, providing guidance and training to enhance their skills and ensure adherence to processes and project ethics, both offshore and onsite.
- Playing a key role in the recruitment process at an organizational level, actively participating in candidate selection and ensuring the team is composed of highly qualified individuals.
- Conducting thorough mid-year and annual reviews, utilizing performance evaluations to make informed decisions regarding promotions and compensation revisions.
- Prioritizing timely one-on-one meetings with QA members to provide personal and professional feedback, review progress, and address any concerns or challenges.
- Proactively establishing a highly efficient QA team, fostering a culture of excellence and readiness to take on new projects with confidence and success.
- Skillfully managing stakeholder expectations and maintaining effective communication channels, ensuring alignment, and promptly addressing any concerns or issues that may arise.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Identify and resolve impediments to ensure the team's continuous progress and productivity.
- Guide the team in applying Scrum principles, fostering self-organization, and encouraging a culture of improvement.
- Shield the team from distractions, facilitate decision-making, and serve as a supportive leader.
- Promote collaboration between team members and stakeholders, ensuring a shared understanding of goals and priorities.
Senior Test Engineer
Tietoevry
02.2018 - 01.2022
- Employed industry-standard Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) methodologies, ensuring a methodical and efficient testing process that aligns with best practices, leading to enhanced quality.
- Conducted rigorous compatibility tests and smoke tests on stable QA builds, validating software functionality and compatibility across diverse environments, thereby reducing post-release issues and ensuring a smooth user experience.
- Facilitated integration testing to guarantee the seamless integration of various components and systems, promoting smooth functionality and optimal performance, resulting in a cohesive software system.
- Identified and documented software bugs and issues with meticulous detail, including comprehensive descriptions and step-by-step instructions on how to reproduce each issue, facilitating efficient troubleshooting and resolution by development teams.
- Implemented risk-based exploratory testing techniques to proactively identify potential risks and vulnerabilities, ensuring comprehensive test coverage and preemptively mitigating issues, thereby minimizing the likelihood of critical defects.
- Provided regular status updates to clients and onsite managers through scrum meetings, adhering to Agile methodologies for effective communication and progress tracking, fostering transparency and collaboration among team members.
- Contributed to the design and execution of unit test cases and system test cases, validating software behavior and performance against defined specifications, ensuring thorough testing coverage and robust software quality.
- Actively participated in team meetings, fostering collaboration, sharing insights, and ensuring alignment among team members, both offshore and onsite, promoting a cohesive and productive team environment.
- Managed the uploading, maintenance, and tracking of testing artifacts in SharePoint, ensuring easy accessibility and organized documentation, facilitating efficient knowledge sharing and retrieval.
- Engaged in test focus analysis meetings with clients, discussing testing objectives, priorities, and strategies to ensure effective test planning and execution, aligning testing efforts with client expectations and project goals.
- Reviewed results and produced daily reports for developers, enabling prompt issue resolution and continuous improvement, contributing to a streamlined development process.
- Reproduced defects and meticulously documented findings, facilitating efficient defect resolution and improved software quality, reducing the overall number of post-release issues.
- Led failure investigations, on-site inspections, and root-cause analyses, contributing to a culture of continuous improvement and quality assurance, resulting in more robust software development practices.
- Conducted UAT, ensuring that the software met user expectations and functional requirements before release, minimizing post-release user issues.
- Delivered presentations to customers and team members, effectively communicating testing strategies, results, and insights, enhancing overall project visibility and stakeholder understanding.
Senior Test Engineer
Wells Fargo
03.2015 - 11.2017
- Understanding the requirements, functional specifications and the application
- Involved in preparing Test plan and Test strategy documents
- Involved in preparing test cases which covers all the scenarios of the application
- Involved in Build deployment process
- Execution of test cases on different devices, environment and platform (IOS, Android, Web browser)
- Execution of test cases on running Autosys jobs and validating results in database
- Identifying bugs/defects, logging the same in bug tracking tool & coordinating the same with the development team
- Involved in preparing defect status reporting and bug summary reports
- Ensuring stakeholders' expectations are managed and maintaining effective communication, fostering alignment, and addressing any concerns or issues raised
- Implementing industry-recognized software development life cycle (SDLC) and software testing life cycle (STLC) methodologies to ensure organized and efficient testing processes
- Executing user acceptance testing (UAT) to verify that the software aligns with the desired requirements and meets end-users' expectations
- Conducting rigorous testing of business-critical systems, specifically focusing on vital systems and functionalities that play a pivotal role in the organization's operations and overall success.
Test Engineer
Tek Systems
07.2011 - 07.2012
- Developed test cases for new features, ensuring comprehensive test coverage
- Conducted testing and logged issues, facilitating smooth issue resolution
- Presented new features to the team through engaging presentations
- Attended daily standups to provide project updates and collaborate with the team.
Education
Bachelor of Engineering - Medical Electronics
BMS
Bengaluru, India 04.2001 -
Skills
Organizational Leadership
Key Clients
- Länsförsäkringar Bank
- Wells Fargo
- Seven Corners Inc
- Royal Caribbean Cruise
- Time Warner Cable
- Granite School
Timeline
QA Lead/Scrum Master
Tietoevry
02.2022 - 02.2023
Senior Test Engineer
Tietoevry
02.2018 - 01.2022
Senior Test Engineer
Wells Fargo
03.2015 - 11.2017
Test Engineer
Tek Systems
07.2011 - 07.2012
Bachelor of Engineering - Medical Electronics
BMS
04.2001 -