Fashion
Magdalena Korneluk
Event Manager
Pforzheim
Summary
Experienced manager with international customer expertise, quickly resolving challenges and ensuring the highest level of customer satisfaction. Strong communicator, detail-oriented, and creative - always active and on the move with a smile.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Warehouse / Office Employee
Karcher AG
10.2023 - 10.2024
- Monitoring the scanning and booking process of products to ensure their correct placement in the warehouse;
- Managing operations in the IFW system, including accurate recording and logistical distribution of products to optimize warehouse processes;
- Controlling the dimensions and weight of products to ensure compliance with company requirements and quality standards;
- Making decisions on customer-returned products through detailed condition inspection, booking in the IFW system, and classification for repair or refund;
Process Specialist
Vialto Partners
06.2023 - 09.2023
- Overseeing the global tax filing processes to ensure compliance with international tax regulations;
- Managing the coordination of employee assignments abroad, including the preparation and verification of migration documents and social security arrangements;
Event Rental Coordinator
Paligatech
11.2022 - 04.2023
- Organizing the rental of specialized equipment required for the execution of individual events, and overseeing the processes during implementation;
- Coordinating logistical services and personnel resources necessary for the smooth operation of events;
- Maintaining written and telephone contact with clients and business partners to ensure the timely provision of appropriate equipment for large events;
- Preparing quotations for the rental of specialized equipment;
- Managing budgets and invoicing suppliers upon completion of events;
Event Coordinator
StarFest, Ethno Polana, Emerald Age
09.2021 - 11.2022
- Developing the schedule for festival workshops, assessing demand, and coordinating details with instructors;
- Coordinating volunteer groups and overseeing the setup of festival areas;
- Managing the budget for various aspects of the event;
Incident Manager
Capgemini
01.2022 - 08.2022
- Coordination of a team of customer support agents, including planning, monitoring, escalation, communication, and provision of personnel resources during incident management;
- Understanding the client's business and the impact of incidents and changes on their environment;
- Responding to customer inquiries in atypical situations, evaluating all possible solutions to resolve the incident;
- Continuous contact and collaboration with the client to ensure the implementation of changes;
Customer Service Specialist
Capgemini
03.2021 - 01.2022
Childcare for American families
Cultural Care Au Pair, USA - Au Pair
04.2018 - 04.2020
Education
Rock Climbing Studies
Portland Community College
Portland, USA02-2020
Visual Arts/Photography
UCLA
Los Angeles, USA08-2018
English Studies
Martinez Institute of English
Martinez, USA04-2018
High School Diploma -
XXIII LO Nauczycieli Tajnego Nauczania
Lublin, Poland 04.2001 -
Skills
Creativity
Teamwork skills
Flexibility in action
Independence
Responsibility
Punctuality
Ability to work under stress
Establishing and maintaining relationships with clients
High physical fitness
Interests
Photography
Yoga
Jogging
Slackline
Skiing
Timeline
Warehouse / Office Employee
Karcher AG
10.2023 - 10.2024
Process Specialist
Vialto Partners
06.2023 - 09.2023
Event Rental Coordinator
Paligatech
11.2022 - 04.2023
Incident Manager
Capgemini
01.2022 - 08.2022
Event Coordinator
StarFest, Ethno Polana, Emerald Age
09.2021 - 11.2022
Customer Service Specialist
Capgemini
03.2021 - 01.2022
Childcare for American families
Cultural Care Au Pair, USA - Au Pair
04.2018 - 04.2020
High School Diploma -
XXIII LO Nauczycieli Tajnego Nauczania
04.2001 -
Rock Climbing Studies
Portland Community College
Visual Arts/Photography
UCLA
English Studies
Martinez Institute of English
Similar Profiles
Muhammad Amirul Aiman Bin RosliMuhammad Amirul Aiman Bin Rosli
Service Technician at Karcher Cleaning Systems Sdn. Bhd. (Karcher Malaysia)Service Technician at Karcher Cleaning Systems Sdn. Bhd. (Karcher Malaysia)
Dan HennessyDan Hennessy
Head of Key Accounts at Karcher UKHead of Key Accounts at Karcher UK
Patricia Lynn BladPatricia Lynn Blad
Assistant Project Manager at Dan Karcher ConstructionAssistant Project Manager at Dan Karcher Construction
Mohit Raj SaxenaMohit Raj Saxena
Working Student, Project Management & Information Security Compliance at SAP SEWorking Student, Project Management & Information Security Compliance at SAP SE
Mufutau MuyiwaMufutau Muyiwa
Digital Marketing Manager at Bruker BioSpinDigital Marketing Manager at Bruker BioSpin