Dedicated wait staff and customer service representative with a proven track record in delivering exceptional guest experiences. Skilled in problem-solving, collaboration, and efficient organization.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Kungfu Hotpot
Newark, DE
08.2024 - 03.2026
Provided attentive customer service in fast-paced dining environment.
Assisted in menu knowledge to enhance guest experience and satisfaction.
Collaborated with kitchen staff to ensure timely food delivery and presentation.
Resolved customer inquiries and complaints to maintain positive dining atmosphere.
Customer Service Representative
Hung Vuong Food Market
Newark, DE
05.2024 - 02.2026
Resolved customer inquiries and complaints, ensuring timely and effective solutions.
Assisted customers with product selection and provided detailed information on offerings.
Processed transactions accurately using point-of-sale systems while maintaining cash handling protocols.
Collaborated with team members to enhance store operations and customer experience.
Trained new staff on customer service best practices and operational procedures.