Mahboob Shaik
Berlin
Summary
Dedicated and service-oriented Food & Beverage Associate with a strong background in hospitality and event management. Skilled in providing exceptional guest experiences through attentive service, teamwork, and attention to detail. Experienced in coordinating events, upholding high standards of food safety and hygiene, and supporting smooth restaurant and banquet operations. Recognized with a Gold Medal in Event Planning for organizing a large-scale event at Novotel, and passionate about integrating sustainable practices, including the use of eco-friendly packaging. Energetic, adaptable, and committed to creating memorable dining and event experiences that reflect the highest level of hospitality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Food and beverage
marriotte
10.2023 - 10.2024
- Dynamic professional with over one year of experience in the food and beverage industry, specializing in product development and menu design.
- Proven track record in enhancing customer satisfaction by delivering high-quality food and service experiences.
- Expert in food safety regulations and quality control, ensuring compliance at all levels of operation.
- Skilled in market trend analysis, driving innovative concepts that align with consumer preferences.
- Strong leadership abilities with experience training and managing diverse teams in fast-paced environments.
- Proficient in inventory management and cost control, significantly reducing waste and boosting profitability.
- Excellent communication skills with a talent for building relationships with stakeholders, suppliers, and customers.
Front office
marriotte
10.2023 - 10.2024
- Managed front desk operations and welcomed guests in a professional and courteous manner
- Handled visitor inquiries, phone calls, and emails efficiently
- Maintained records, appointment schedules, and daily reports accurately
- Coordinated with internal departments to ensure smooth operations
- Assisted in handling customer complaints and resolved issues promptly
- Managed billing, invoicing, and basic administrative tasks
- Maintained confidentiality of company and client information
- Supported office staff with documentation and data entry
- Ensured a clean, organized, and professional reception area
- Demonstrated strong communication, multitasking, and time-management skills
Education
Bachlore - hotel managment
Regency College of Hotel Managment
Hyderabad, India09.2023
Tourism And Hospitality Management
Berlin School of Business And Innovation
Berlin, Germany 05.2001 -
Skills
- Communication
- Organization
- Customer-service
- Inventory
Friendly, positive attitude
Customer service
Problem-solving
Microsoft Word
Timeline
Food and beverage
marriotte
10.2023 - 10.2024
Front office
marriotte
10.2023 - 10.2024
Tourism And Hospitality Management
Berlin School of Business And Innovation
05.2001 -
Bachlore - hotel managment
Regency College of Hotel Managment