Mahesh Sharan Bhatt
Emmerich
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Firma Wolfgang Hahne, Emmerich McDonald
11.2021 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
Education
Master of Arts - Society And Economics
Hochschule Rhein-Waal
Kleve05.2021
Bachelor of Arts - Society And Economics
Far Western University Nepal.
Mahendranagar, Kanchanpur Nepal 04.2016
Skills
- Quality Assurance
- Inventory Control
- Equipment Troubleshooting
- Team Development
- Staff Development
- Schedule Oversight
- Accurate Money Handling
- Supply Ordering
- Documentation and Reporting
- Payment Processing
- Hiring and Recruiting
- Relationship Building
- Delegating Work
- Schedule Management
- Mentoring and Coaching
- Staff Training and Onboarding
- Decision-Making
- Analytical thinking
- Project management
- Data Analytics
- Supply Chain Management
Certification
- [Shiftleader foundation certificate ], [Mcdonlads ] - 2022
Languages
Nepali
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Advanced (C1)
German
Intermediate (B1)
Timeline
Shift Manager
Firma Wolfgang Hahne, Emmerich McDonald
11.2021 - Current
Master of Arts - Society And Economics
Hochschule Rhein-Waal
Bachelor of Arts - Society And Economics
Far Western University Nepal.
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