Mahmoud Alawadi

• Managed customer relationships and identified new sales opportunities.
• Developed strategies to increase corporate sales revenue.
• Analyzed market trends, evaluated competitors' activities and developed pricing models.
• Identified potential cross-selling opportunities to maximize client value.
• Initiated sales process by scheduling appointments, delivering presentations and conducting tours.

• Handled Specific Segments; NGOs, Agriculture, Consultants, and Automotive.
• Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing and tracking their business needs.
• Conducted market research and reported on competitors.
• Actualized strategies to continuously improve customer service, company and brand visibility and service provided.
• Cultivated strong professional relationships with key clients to drive long-term business development.

• established and expanded relationships with key executives and decision-makers within each customer and territory.
• Demonstrate ability to close sales and overcome customer objections.
• Established and serviced 33 accounts in Boston territory.
• Implemented professional sales presentations to creatively communicate product quality and market comparisons.
• Liaised with vendors to coordinate delivery schedules, pricing and promote customer satisfaction.
• Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.

• Interviewed clients to best fit their insurance and financial needs.
• Sold all types of property and casualty insurance as well as health and life products with long-term care.
• Secured my clients’ insurance and financial goals.
• Explored market opportunities by building relationships with community businesses.
• Reported risk findings to underwriters and made recommendations to identify and decrease exposure to loss.

• Lead, trained and supported less experienced new Account Representatives and other branch staff members.
• Provided clients with information on bank accounts, institutional policies, financial products and related services.
• Improved decision-making by using current data on market conditions and individual financial situations.
• Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
• Helped customers open and close accounts, apply for loans and make sound financial decisions.
• Promoted diverse array of financial products by continuously acquiring new industry knowledge.

Branch Manager

• Participated with other managers, in developing special branch sales programs, such as contests, promotions, etc.
• Implemented and tracked branch performance vs.
• Goal.
• Trained supervisors and employees in cross-selling skills.

Field Coach

• Trained 8 various branches on bank policies.
• Interacted with all levels of employees to assure
  qualities in performances.
• Helped management staff reach the quality of
  communication as far as employee-client relations and
  employee-employee operations.

Shift Supervisor

• Responsible for daily operations.
• Assign work schedules for tellers and personal bankers.
• Developed staff with ongoing training and coaching.
• Processed financial transactions.
• Prepared daily paperwork according to branch
  procedures.
• Responsible for managing and balancing the cash drawer