Summary
Overview
Work History
Education
Timeline
Generic

Mahmoud Okasha

Buisness analyst
Prague

Summary

Diverse experience in finance and software development, currently working as a Finance Business Analyst at MSD. Skilled in gathering business requirements, creating user stories, and developing wireframes to ensure effective project execution. Previous experience as a Scrum Master includes managing cloud migrations, system upgrades, and leading Agile ceremonies. Proven ability to contribute to business process migration and knowledge transfer, playing a pivotal role in the success of the Merck BSC Spin-off.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Business Analyst

MSD
01.2024 - Current
  • Played key role in automating finance processes by ensuring that business needs were accurately translated into technical solutions.
  • Collaborated with finance stakeholders to gather and document business requirements for finance automation projects.
  • Created wireframes and mockups to visually represent the system's functionality, aiding communication between technical teams and stakeholders.
  • Developed comprehensive user stories to ensure clear understanding of functionality and deliverables for development teams.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Improved business processes by analyzing current practices and recommending optimization strategies.

Scrum Master

MSD
08.2022 - 12.2023
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Coordinated with product owners to ensure backlog items were prioritized for maximum project impact.
  • Collaborated with Scrum teams to manage and monitor task progress using Jira Scrum and Kanban boards.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.



Business Process Improvement Senior Specialist

MSD
05.2021 - 07.2022
  • Lead coordination efforts for process improvement and automation projects, collaborating with project managers, global process owners, and automation teams (technical experts, testers, developers).
  • Developed and implemented Bots and sharepoints to automate manual processes, resulting in significant time and cost savings.
  • Reviewed and approved testing types, such as unit tests, user acceptance testing, regression tests, and system integration tests, to ensure alignment with business requirements.
  • Facilitated defect management in ALM portal, coordinating defect resolution with automation teams.
  • Created and modified multiple Standard Operating Procedures (SOPs) to ensure alignment with audit and compliance requirements.

Global Finance Master Senior Specialist

MSD
03.2019 - 04.2021


  • Created and managed critical financial data elements such as General Ledgers, Profit Centers, FX Rates, Cost Elements, Internal Orders, Allocation, etc..
  • Onboarded and trained team members, while delivering exceptional support to stakeholders.
  • Developed training materials and facilitated training sessions for stakeholders and team members to ensure a comprehensive understanding and proficiency in daily activities, thereby reducing the volume of queries received in the shared mailbox regarding the same processes.
  • Actively engaged in process improvement through project leadership, collaborating with automation teams, and contributing to knowledge transfer during transitions.
  • Analyzed financial master data, promptly troubleshooting any related issues, and coordinated with IT when necessary to assist in resolving issues.

Global Credit and Collection Specialist

MSD
03.2018 - 02.2019
  • Managed credit and collection activities to ensure timely collection of outstanding balances and minimize bad debt exposure.
  • Collaborated with automation teams to develop a bot for automatically sending monthly statements of accounts to customers.
  • Conducted thorough credit analyses of customers to assess their credit reliability and establish appropriate credit limits.
  • Maintained relationships with customers, resolved invoice disputes, and negotiated payment plans.
  • Prepared and monitored aging reports to identify overdue accounts and initiated collection efforts.

Key Account Lead (Order Management)

ExxonMobil Chemical
03.2013 - 02.2018
  • Ensured seamless processing of customer orders, from receipt to invoicing within the SAP system, and addressed inquiries.
  • Managed pending invoices and ensured timely resolution of order blocks through coordination of various stakeholders, such as haulers, customs, freight forwarders, shipping lines, and inspection companies, to ensure punctual and accurate delivery of customer orders.
  • Coordinated setup of new customer accounts (Sold to/Ship to) and maintained existing profiles in CRM System.
  • Onboarded newcomers and facilitated their smooth integration into the department.

Education

Bachelor of Accountancy - Finance

Cairo University
Egypt
09.2004 - 06.2008

Timeline

Business Analyst

MSD
01.2024 - Current

Scrum Master

MSD
08.2022 - 12.2023

Business Process Improvement Senior Specialist

MSD
05.2021 - 07.2022

Global Finance Master Senior Specialist

MSD
03.2019 - 04.2021

Global Credit and Collection Specialist

MSD
03.2018 - 02.2019

Key Account Lead (Order Management)

ExxonMobil Chemical
03.2013 - 02.2018

Bachelor of Accountancy - Finance

Cairo University
09.2004 - 06.2008

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Mahmoud OkashaBuisness analyst