Kurzprofil
Übersicht
Berufserfahrung
Ausbildung
Kompetenzen
Freelance Academic Work
Hobbys
Languages
Zeitleiste
Generic
Maike-Sigrun Rösner-Kunze

Maike-Sigrun Rösner-Kunze

Mönchengladbach

Kurzprofil

Experienced, proactive Senior HR Manager with strong expertise in operational HR, employee relations and full-cycle personnel administration. Skilled labor law application, preparatory payroll, contract mamangement and supporting diverse and international teams. Known for structured, reliable and service-oriented approach, strong communication skills and the ability to manage complex HR processes in fast-paced environments.

Übersicht

23
23
years of professional experience
5
5
years of post-secondary education

Berufserfahrung

Senior HR Manager

GCH Hospitality GmbH
11.2024 - 04.2026
  • Primary HR contact for all employees across GCH Hotels in Germany and Austria
  • Development, monitoring, implementation and reporting of Regional HR Team objectives
  • Development of regional HR strategies in collaboration with the Corporate Head of HR
  • Ensuring the implementation of corporate HR strategies within operational HR departments and hotels
  • Development of an HR audit framework for all destinations, including execution and evaluation

Regional HR Manager East & West

GCH Hospitality GmbH
03.2023 - 10.2024
  • Supporting local HR and hotel leadership across the WESC region (West, East, South & Central)
  • Employer branding & recruitment marketing
  • Learning & Development
  • Labour law and compliance
  • HR administration and controlling
  • Health & Safety
  • Conducting and evaluating HR consultation sessions
  • Organising and implementing cross-regional HR round tables
  • Advising Area VP on GM selection, structure, compensation, and conflict resolution
  • Supporting and advising General and Resident Managers
  • Special Projects:
  • – On-site lead for hotel closures and reclassifications
  • – Task force member on preventing sexual harassment
  • – Internal trainer (Welcome Days, De-escalation, Mapstell)
  • – Interim responsibility for North & Berlin regions

Senior HR Manager

BHG Broich Catering GmbH
08.2019 - 02.2023
  • Recruitment and selection processes
  • Strategic workforce and succession planning
  • Contract and apprenticeship management
  • Performance and feedback reviews
  • Occupational safety and ASA participation
  • Personnel cost planning and budgeting
  • Preparatory payroll and monthly reporting
  • Working time control and training coordination
  • HRIS and payroll system implementation
  • Crisis management during SARS-CoV-2 pandemic
  • Digitalisation of HR processes and systems

HR Manager

Swissôtel Düsseldorf/Neuss
01.2014 - 07.2019
  • Job postings and recruitment
  • Onboarding and offboarding processes
  • Performance and career development discussions
  • Personnel file management (PPE)
  • Cross-hotel recruitment activities
  • Preparatory payroll and budget planning
  • Monthly reporting and employee surveys
  • Staff event organisation
  • HRIS pilot implementation and rollout support

Executive Assistant & HR Assistant

Swissôtel Düsseldorf/Neuss
01.2012 - 12.2013

Executive Assistant

Hotel Elisenhof
11.2010 - 12.2011

Front Office Manager & Conference Coordinator

Hotel Elisenhof
02.2008 - 10.2010

Commercial Clerk

Hotel Elisenhof
06.2006 - 01.2008

Accounting Clerk

Lindner Hotels AG
07.2003 - 05.2006

Ausbildung

Apprenticeship - Hotel Management Assistant

Lindner Hotels AG
08.2000 - 07.2003

Diplom-Kauffrau - Master’s in Business Administration

FernUniversität Hagen

Certificate - Business Psychology, Human Resource Management

IST University of Applied Sciences
03.2021 - 10.2022

Abitur (A-Levels) - Latin and German

Städtisches Gymnasium Odenkirchen

Kompetenzen

  • MS Office
  • HRIS: JeNato Solutions
  • REXX
  • Zeit-Lohnnet
  • Filosof 2
  • HR programme implementation
  • HR budgeting
  • Disciplinary procedure handling
  • Employment contract drafting
  • Talent assessment
  • Exit interview analysis
  • Employee Relations
  • Motivational leadership
  • Training delivery
  • Conflict Resolution
  • Employee mediation

Freelance Academic Work

  • 01/01/11 - 12/31/22, IST Studieninstitut, Correction and evaluation of assignments, exams and project work in Tourism & Hospitality
  • 01/01/12 - 12/31/19, IST Studieninstitut, Author of study modules in Tourism & Hospitality: Special Forms of Tourism, Sustainable Management in Hospitality (Social Sustainability), Hotel Basics – Boat Division Management, Human Resources in Hospitality

Hobbys

  • swimming, ice skating
  • football enthusiasm
  • Instructor for children´s gymnastics

Languages

German
First language
English
Advanced
C1
French
Elementary
A2
Spanish
Elementary
A2

Zeitleiste

Senior HR Manager

GCH Hospitality GmbH
11.2024 - 04.2026

Regional HR Manager East & West

GCH Hospitality GmbH
03.2023 - 10.2024

Certificate - Business Psychology, Human Resource Management

IST University of Applied Sciences
03.2021 - 10.2022

Senior HR Manager

BHG Broich Catering GmbH
08.2019 - 02.2023

HR Manager

Swissôtel Düsseldorf/Neuss
01.2014 - 07.2019

Executive Assistant & HR Assistant

Swissôtel Düsseldorf/Neuss
01.2012 - 12.2013

Executive Assistant

Hotel Elisenhof
11.2010 - 12.2011

Front Office Manager & Conference Coordinator

Hotel Elisenhof
02.2008 - 10.2010

Commercial Clerk

Hotel Elisenhof
06.2006 - 01.2008

Accounting Clerk

Lindner Hotels AG
07.2003 - 05.2006

Apprenticeship - Hotel Management Assistant

Lindner Hotels AG
08.2000 - 07.2003

Diplom-Kauffrau - Master’s in Business Administration

FernUniversität Hagen

Abitur (A-Levels) - Latin and German

Städtisches Gymnasium Odenkirchen
Maike-Sigrun Rösner-Kunze