Mai Uyen Conrad
Leipzig
Summary
I am a creative and driven Student with a strong passion for media, storytelling, and digital content creation. I have hands on experience in video editing, photography, and social media through school projects and independent creative work, including producing and editing promotional-style videos.
Alongside my creative background, I have experience in customer service and fast-paced environments, where I developed strong communication, teamwork, and problem solving skills. I am highly motivated to grow in the fields of video production, social media, and marketing.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Creative Project
Nike
- Nike-inspired advertisement (video project) – filmed and edited a promotional-style commercial, including concept, shooting and post-production (video editing)
Customer Service Assistant
Tea De Vu / Tea One
Leipzig, Germany
08.2022 - Current
- Provided customer service at the counter and assisted with product inquiries
- Operated the cash register and handled daily transactions
- Prepared and served beverages at the bar
- Assisted with social media content creation (product photos and posts)
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
Education
High School Diploma -
Klaus-Gotschalk-Oberschule , Leibnizschule - Gymnasium
Leipzig 06.2026
Skills
- Social Media content creation (Photo Video)
- Teamwork and collaboration
- Basic Photography, Videography, Cinematography
- Cash Handling
- Video editing
- Customer Service
- Visual Storytelling
- German (native), Vietnamese (native), English (C1)
- Creative project work
Certification
- INSIDE LVMH CERTIFICATE | 2025 | Creation & Branding, Retail & Client Experience
Languages
German
Bilingual or Proficient (C2)
Vietnamese
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Customer Service Assistant
Tea De Vu / Tea One
08.2022 - Current
Creative Project
Nike
High School Diploma -
Klaus-Gotschalk-Oberschule , Leibnizschule - Gymnasium