Makhi White
Bear
Summary
Detail-oriented professional with expertise in fraud detection and data analysis. Strong ability to educate customers on security best practices and streamline operations through effective communication and risk assessment.
Overview
4
4
years of professional experience
Work History
Fraud Analyst
U.S. Bank
Wilmington
08.2025 - Current
- Utilized fraud detection software for real-time monitoring of transactions, enhancing fraud detection capabilities.
- Analyzed transaction data to identify potential fraud patterns and risks.
- Reviewed customer accounts for suspicious activity, ensuring legitimacy and compliance with regulations.
- Educated customers on fraud prevention measures and security best practices, increasing awareness and reducing risk.
Operations Manager
Forever 21
Newark
04.2022 - 06.2025
- Managed daily store operations, enhancing workflow and boosting customer satisfaction.
- Collaborated with team leaders to conduct quality audits, ensuring compliance and operational standards.
- Facilitated interdepartmental communication, streamlining processes to enhance overall efficiency.
- Responded to information requests from superiors, providing specific documentation.
Education
High School Diploma -
MOT Charter High School
Middletown, DE06-2021
Skills
- Operations management
- Process optimization
- Inventory management
- Risk assessment
- Data analysis
- Fraud detection
- Customer relationship management
- Training and development
- Effective communication
Affiliations
Volunteer, Food Bank of Delaware - Newark, DE
Timeline
Fraud Analyst
U.S. Bank
08.2025 - Current
Operations Manager
Forever 21
04.2022 - 06.2025
High School Diploma -
MOT Charter High School