Mamadou DIOP
BAMAKO
Summary
Accomplished Sales Manager, Sales and CIS Facilitator with extensive experience at DHL Express in Bamako, Mali, driving sales growth and team performance. Proven track record in motivating sales staff through strategic planning and personalized coaching, resulting in consistent achievement of quarterly targets. Expertise in client relationship building and market analysis, leading to successful business partnerships and revenue generation. Skilled in managing sales pipelines and preparing detailed reports for senior management review. Career goal: to continue leveraging sales techniques to enhance market penetration and customer acquisition.
Overview
12
12
years of professional experience
Work History
Sales Manager
DHL Express
BAMAKO, Mali
12.2019 - Current
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
- Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
- Built new business partnerships to drive customer acquisition and generate revenue.
Field Sales Executive
DHL Express
BAMAKO, Mali
06.2014 - 11.2019
- Maintained excellent client relationships through regular check-ins and offering great deals to repeat clients.
- Built relationships with customers to evaluate needs and recommend individualised solutions.
- Built relationships with customers to obtain an extensive understanding of their needs and find best selling methods.
- Managed time effectively to consistently meet daily customer sales and delivery goals.
Education
Master of Business Administration - Human Resources Management
Technolab ISTA
Bamako, Mali01-2012
Diploma of Higher Education - English combined with British literature and American study
FLASH
Bamako, Mali01-2008
Skills
- Sales techniques
- Client relationship building
- Sales reporting
- Market analysis
- Sales training
- Good communication skills
- DG CAT 6 trained
- DWBP & STELLAR Facilitator
Languages
English
Advanced
C1
French
Proficient
C2
Timeline
Sales Manager
DHL Express
12.2019 - Current
Field Sales Executive
DHL Express
06.2014 - 11.2019
Master of Business Administration - Human Resources Management
Technolab ISTA
Diploma of Higher Education - English combined with British literature and American study
FLASH